Dunkin'

3.8
343 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Farmington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1015 Farmington Ave, Farmington, CT
06032, United States

Hours

Reviews

3.8
343 reviews
5 stars
183
4 stars
57
3 stars
27
2 stars
20
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disinterested staff, with many customers expressing frustration over poor service and negative attitudes.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and unprofessional handling of food by staff.

Speed of Service

Customers frequently complained about slow service, with long wait times for orders and inefficient staff.

Product Quality

While some customers enjoyed the food and drinks, others reported inconsistencies in quality, particularly with coffee and food items.
  • MM
    Matthew Madigan
    Dec 30, 2025
    1.0
    I've been holding off on a review in hopes that they turn it around but it seems like this is the forgotten franchise. No ice for iced coffee but the parking lot was unplowed after an 8" storm so plenty of ice there. It's practically begging for a lawsuit. Really seems like someone is tanking this place on purpose or they forgot it's in their portfolio. Staff is nice enough but definitely disinterested and it's hard to blame them considering whoever owns/ manages it is MIA.
  • MA
    Mysha Anis
    Dec 23, 2025
    1.0
    the workers are extremely rude to customers
  • MT
    Mar Tina
    Nov 22, 2025
    1.0
    This Dunkin has gone so downhill. Used to go regularly and considered it the best Dunkin in the area. Employees used to be efficient and friendly. Past two times it has taken 20 minutes to receive a mobile order that ends up being wrong. Will not be back.
  • KB
    Kim Batista
    Oct 8, 2025
    1.0
    This Location SUCKS!!! DO NOT PLACE DOORDASH ORDERS HERE THEY WILL NOT FOLLOW SIMPLE INSTRUCTIONS. Why can’t you guys follow the instructions to make a coffee????? I had to dump a $5 coffee because it was watery and not sweet. I’m so disappointed!!!!!
  • OC
    Olivia Cardone
    Oct 7, 2025
    1.0
    I just about freaked out in the care because I went to open my order and I thought it was a soggy napkin but it was a USED glove. Almost gagged. I’ve never had a pleasant experience here. The two blonde women looks so uninterested and bored. Workers do not care about quality.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Farmington, CT?

Dunkin' in Farmington, CT is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.