Dunkin'

3.9
343 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Farmington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1015 Farmington Ave, Farmington, CT
06032, United States

Hours

Reviews

3.9
343 reviews
5 stars
184
4 stars
57
3 stars
27
2 stars
20
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Cleanliness

Several customers reported unsanitary conditions, including dirty floors and improper food handling practices.

Order Accuracy

Many customers experienced issues with incorrect orders and poor handling of mobile orders, leading to frustration.

Food Quality

While some customers enjoyed specific items like donuts and coffee, others complained about food being cold or poorly prepared.

Staff Attitude

The overall attitude of the staff was frequently described as uninterested or dismissive, impacting the customer experience negatively.
  • MT
    Mar Tina
    2 days ago
    1.0
    This Dunkin has gone so downhill. Used to go regularly and considered it the best Dunkin in the area. Employees used to be efficient and friendly. Past two times it has taken 20 minutes to receive a mobile order that ends up being wrong. Will not be back.
  • KB
    Kim Batista
    Oct 8, 2025
    1.0
    This Location SUCKS!!! DO NOT PLACE DOORDASH ORDERS HERE THEY WILL NOT FOLLOW SIMPLE INSTRUCTIONS. Why can’t you guys follow the instructions to make a coffee????? I had to dump a $5 coffee because it was watery and not sweet. I’m so disappointed!!!!!
  • SD
    Slap Doe
    Oct 8, 2025
    1.0
    Rudest people ever. You don't like your job get another one! Seeing all the other bad reviews I'm not the only one.
  • OC
    Olivia Cardone
    Oct 7, 2025
    1.0
    I just about freaked out in the care because I went to open my order and I thought it was a soggy napkin but it was a USED glove. Almost gagged. I’ve never had a pleasant experience here. The two blonde women looks so uninterested and bored. Workers do not care about quality.
  • MJ
    Matt Jenkin
    Sep 16, 2025
    1.0
    Some of the least friendly Dunkin Employees around, it doesnt matter how nice you are, they're just going to treat you badly. Don't bother ordering online because they're probably out of whatever you ordered. And then they will make a whole scene if you ask for a substitution or a refund. TLDR: it's a Dunkin... but somehow more rude.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Farmington, CT?

Dunkin' in Farmington, CT is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.