Subway - Closed

Reviews

• JJ

  Jonathan

  Aug 28, 2024
  1.0
  I hope the management reads this. We were here on August 28th at around 1pm. We wanted to order five sandwiches to go. We asked that two of the sandwiches be toasted, and the others not, and we made clear for each sandwich as it was prepared whether it should be toasted or not. The employee decided to toast the sandwich that we said not to toast. When he took it out and we said that he had toasted the wrong sandwich, instead of apologising or offering to make a new sandwich, he decided the best approach to take was to escalate by offering to play back CCTV footage, to which we said, politely, that would be fine, because he had it wrong. He then said we could go to another subway, but as we didn’t want to be late for something else, and he had already prepared some of the sandwiches, we decided to stick with it. Surprised by his needlessly hostile reaction, and not wishing to escalate the situation further, we politely asked if he could make a fresh sandwich. He then said we would have to pay for the piece of bread and cheese that he had toasted by mistake. We said that we did not want to do that, because he had made the mistake. He subsequently decided that the most appropriate and reasonable response was to threaten to call the police, when we had been nothing but polite, over a toasted sandwich. I don’t know how it works in America, but in England, when people have been polite and pointed out your mistake, and asked you to fix it, as a paying customer, you don’t expect to be threatened with calling the police. We promptly left and withdrew our custom, taking our business elsewhere. We hope management takes the appropriate action with this employee.
• RR

  redha

  Apr 29, 2024
  5.0
  Super clean! welcome at the top! the best Subway I've eaten in my life, I'll make a detour just to come here. the person who received us was adorable!!
• JP

  Jake Phillips

  Mar 14, 2024
  5.0
  I drove to 3 different subways and 2 different other sandwich shops trying to get a sandwich, the first had the wrong hours online, another was just closing as I drove up, another had its open sign on but it was closed, then again and again until finally I gave up and I happened to drive past this subway, with it's heavenly light shining upon the otherwise darkened parking lot. I ventured forth apprehensively, tested the doorhandle, and it opened! Inside I found an angel, crafting delicious and satiating treats for the masses. He danced about the meat counter melodically, and composed a sandwich like none Ive had. Cause I haven't eaten it yet. I just got home. Thank you. Encore.
• GG

  gregory gereben

  Apr 16, 2022
  2.0
  Rude, Makes it like he is doing you a favor by feeding you dinner. No thank you. No courtesy. No respect. Walked away after I left a 15% tip. He left my bag on the counter like it was trash. I will go to a different location from now on thank you.

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