Panera Bread

4.2
493 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2320 Black Rock Turnpike, Fairfield, CT
06825, United States

Hours

Reviews

4.2
493 reviews
5 stars
281
4 stars
114
3 stars
56
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and unhelpfulness, but also instances of friendly and attentive service.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like undercooked items, expired products, and inconsistency in portion sizes, while others praised specific menu items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas, impacting overall customer experience.

Order Accuracy

There were multiple complaints about missing items in orders and issues with delivery, leading to frustration among customers.

Atmosphere

The ambiance received mixed reviews, with some customers appreciating the cozy environment while others found it lacking in vibrancy and cleanliness.
  • TJ
    Thawaya J
    Dec 11, 2025
    5.0
    I would highly recommend this location the cashier Javin was highly attentive also recommend what was good to eat. He was welcoming and polite as well as patient.
  • MH
    Melia Hine
    Dec 10, 2025
    1.0
    If I can give this place, no stars I would, but unfortunately, you have to put something here in order to write a review. I purchased something from this store on October 30 and everything wasn’t cooked. It seemed as if it was warmed up in the microwave. My soup was congealed as a solid as if it was just oil.. I contacted them regarding this they gave me rewards. I ordered it again on the 31st. I was violently ill Stomach bug in the hospital couldn’t keep anything down. I contacted them again and they refused to give my money… because credits but the food made me sick. Anyways I beg you guys do not eat from this location they are aware of the situation and isn’t taking the matter seriously about my illness .
  • EM
    Elizabeth Martinez
    Dec 1, 2025
    1.0
    I placed an order and received expired fruit cup.
  • OK
    Oleg Kushnir
    Nov 1, 2025
    3.0
    This place looks poorly attended. It’s always something missing like coffee, hot water, coffee lids, brown sugar or cream. Many times few items missing at the same time. Coffee is cold most of the times. If you ask staff about those they give you attitudes. This place is not clean, nice and friendly like it used to be. :((
  • AA
    AJ
    Oct 8, 2025
    1.0
    This location has serious issues with unprovoked staff rudeness and attitude towards customers, and is a VERY frequent occurrence I, along with many others, have noticed amongst various employees countless times.

Frequently Asked Questions About Panera Bread

Does Panera Bread Fairfield accept reservations?

No, Panera Bread Fairfield does not accept reservations.

What are the opening hours of Panera Bread Fairfield?

Panera Bread Fairfield is open daily from 7:00 AM to 9:00 PM.