McDonald's

3.7
750 reviews
Get DirectionsCallWebsite

Business Details

536 Post Rd, Fairfield, CT
06824, United States
(203) 259-7973
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
536 Post Rd, Fairfield, CT
06824, United States

Hours

Reviews

3.7
750 reviews
5 stars
320
4 stars
154
3 stars
108
2 stars
38
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall inconsistency in fulfilling requests.

Cleanliness

Some customers noted that the restaurant was clean, particularly the bathrooms, but this was not universally acknowledged.

Speed of Service

Several reviews mentioned long wait times in the drive-thru and inside the restaurant, indicating a need for improved efficiency.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, suggesting inconsistency in food quality.
  • NF
    Noelle Forbes
    Oct 25, 2025
    1.0
    Gave me the wrong order and when I went back through drive thru they wanted the incorrect meal back. I said since you're going to throw this out, I can give it to a homeless man we can see from the restaurant. The woman in charge said no we need to throw it away. I indicated that I would just pay for both meals and could you please just get the other meal and I'll take care of it. She said, no, you'll have to drive back around and place the other order again, because I wouldn't let them throw out the food. I have the homeless man the sandwich and left without my meal. Disgusting.
  • JR
    jack ross
    Oct 13, 2025
    2.0
    Just had to use the bathroom. Although I haven't been able to rate any of their menu items palatable in many years, their cleanliness is still quite evident in their toilette.
  • JA
    javier armas
    Oct 6, 2025
    5.0
    Muy buenas personas en mi buen servicio gracias
  • PH
    Paulina Hernandez
    Sep 13, 2025
    1.0
    I had a terrible experience tonight. We sat at the intercom for over 10 minutes with no response. I even said “hello” and the car next to us was also just waiting. Since I had already placed my order through the app and no one told us otherwise, I moved forward. After another 20 minutes, when we finally reached the window, we were told we had to go all the way back in line because I “didn’t give my order at the intercom.” To make matters worse, the so-called manager Im assuming spoke to us with an extremely rude attitude, saying, “the drive-through is busy.” How exactly are customers supposed to know what to do if no instructions are given at the intercom? So I decided to cancel my order and as I was driving off she then screamed “bye!”, This was beyond frustrating and completely unacceptable.
  • PB
    Pietro B
    Aug 24, 2025
    1.0
    I can order only if I am on a car. I am not on a car so I can’t order. Absurd.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 536 Post Rd, Fairfield?

McDonald's in Fairfield is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's location offer delivery and pickup services?

Yes, they offer curbside pickup, delivery, same day delivery, and no-contact delivery services.