Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 340 Grasmere Avenue in Fairfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
380 reviews
5 stars
227
4 stars
73
3 stars
21
2 stars
18
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and staff incompetence, leading to frustration and dissatisfaction.
Food Quality
There were significant complaints about food quality, including undercooked burgers, soggy fries, and issues with food safety.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received, with several mentioning better value at competing establishments.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff, highlighting good customer service experiences.
Cleanliness and Atmosphere
Several reviews mentioned cleanliness issues and a lack of a pleasant dining atmosphere, contributing to an overall negative experience.
- MMMartin M6 days ago1.0Ordered a bacon cheeseburger all the way, received a bacon cheese sandwich instead without any beef patties.
- MHMarian HampelNov 6, 20255.0I was watching the kids this day. And they picked Five Guys. It was a fun outing with them.
- QRQuincy RichardsOct 29, 20251.0If I could go lower I would staffing is very incompetent and made me wait 30+ minutes on a single burger claiming my burger was scheduled at a later time when I was able to provide evidence showing otherwise in which they finally decided to make my burger 0/10 would never go to this store again
- JSJustin SabolSep 30, 20251.0Those awful little hamburgers are not worth the price
- LOLiam O'BrienAug 27, 20254.0Way too much for a greasy burger but that is five guys
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Fairfield accept reservations?
No, Five Guys Fairfield does not accept reservations.
What are the operating hours for Five Guys Fairfield?
Five Guys Fairfield is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys Fairfield?
Yes, you can order delivery from Five Guys Fairfield between 11:00 AM and 9:30 PM every day through their online ordering platform.
Does Five Guys Fairfield offer in-store pickup?
Yes, Five Guys Fairfield offers in-store pickup service.
What are some payment options accepted at Five Guys Fairfield?
Five Guys Fairfield accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are children welcome at Five Guys Fairfield?
Yes, Five Guys Fairfield welcomes children and even has a children's menu.
Is Five Guys Fairfield wheelchair accessible?
Yes, the restaurant has a wheelchair accessible entrance and restroom.
Which nearby places can I visit before or after dining at Five Guys Fairfield?
You can visit nearby places such as Chipotle Mexican Grill for another dining option, Petco Grooming for pet services, or Whole Foods Market for grocery shopping.
How can the nearby Chipotle Mexican Grill be useful for a customer visiting Five Guys Fairfield?
If you're visiting Five Guys Fairfield and are with friends or family who prefer Tex-Mex cuisine, Chipotle Mexican Grill nearby provides an alternative dining choice just a short distance away.
What other services are available near Five Guys Fairfield that customers might find useful?
Nearby services include Petco for pet supplies and grooming, CVS Pharmacy for medical needs, and UPS Access Point for mailing services, all conveniently close to Five Guys Fairfield.