Five Guys

4.1
385 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 340 Grasmere Avenue in Fairfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
340 Grasmere Avenue, Fairfield, CT
06824, United States

Hours

Reviews

4.1
385 reviews
5 stars
230
4 stars
73
3 stars
21
2 stars
19
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor staff behavior, indicating significant service inconsistencies.

Food Quality

Feedback highlighted problems with food quality, including undercooked burgers, soggy fries, and instances of food safety concerns.

Pricing Concerns

Many customers expressed dissatisfaction with high prices relative to portion sizes and food quality, leading to perceptions of poor value.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff, noting enjoyable experiences at the restaurant.
  • LC
    Lyra Collette
    Jan 4, 2026
    1.0
    The woman at the register was very rude.I think she doesn’t work.
  • JM
    Jake McNeil
    Dec 30, 2025
    2.0
    they've fallen from grace; expensive and mid.
  • MR
    Megan Roman
    Dec 22, 2025
    1.0
    Won’t be going here anymore they change the size of the fries. A small fry is considered a small fry at McDonald’s. I just spent $32 on two little burgers and a small fry.
  • MM
    Martin M
    Nov 18, 2025
    1.0
    Ordered a bacon cheeseburger all the way, received a bacon cheese sandwich instead without any beef patties.
  • MB
    Marian Burns
    Nov 6, 2025
    5.0
    I was watching the kids this day. And they picked Five Guys. It was a fun outing with them.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.