Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unprofessional staff, while others praise friendly and efficient service.
Order Accuracy
Numerous customers reported issues with incorrect orders, including allergies not being respected and wrong items being served.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, contrasting with some positive mentions of cleanliness.
Food Quality
Mixed reviews on food quality, with some customers enjoying the coffee and donuts, while others reported stale or poorly prepared items.
Speed of Service
Many customers appreciated the quick service, especially for mobile orders, although some noted slow service during busy times.