Business Details
About
Mexican Restaurant
Chipotle Fairfield CT is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
450 reviews
5 stars
170
4 stars
77
3 stars
35
2 stars
41
1 star
127
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables, floors, and counters being a common complaint.
Portion Sizes
Customers frequently noted that portion sizes were small and inconsistent, with many feeling they received less food than expected.
Customer Service
There were numerous reports of poor customer service, including rude staff and lack of attention to customer requests.
Food Quality
Several reviews mentioned issues with food quality, including undercooked ingredients and incorrect orders.
Management Issues
Customers expressed frustration with management's handling of staffing and inventory, leading to frequent shortages and long wait times.
- TJThawaya J5 days ago1.0They have the worst service ever. There are two females there with clear glasses they always has an attitude if you don’t want to work stay home or find a new job kindness is literally free it’s not hard to greet costumers with a smile and to be well mannered. I wouldn’t recommend coming here!
- KGKelly GarciaNov 14, 20251.0I placed an order at 5:06 with a scheduled pickup time of 5:20. It is now 5:45, and I am still waiting for my order. To add to the frustration, the employee asked me what sides I needed instead of locating the order I had already placed, and my tortilla on the side was completely missed. My bowl looks unpleasant. This was a very disappointing experience, and it defeats the purpose of ordering online if the process is going to be this disorganized.
- RKRose KellyNov 2, 20251.0I have yet to have a positive experience at this location, however, this most recent visit has solidified that I will never be returning to this location. Time and time again I have attempted to give this location another chance and it has continued to disappoint. At my most recent visit, the worker handling the toppings began yelling, yes yelling in a raised voice, at me saying "HELLO???HELLOO??HELLO??" When I was picking out my toppings. I understand the high stress levels during dinner time rush, however this customer service is unprofessional and rude. The workers here act like serving you is an inconvenience to them personally (as if this is not their job they are being paid for) and seem like they are a moment away from spitting into your food. They literally roll their eyes when you ask for anything at all, that you are literally paying for. I was contemplating complaining to management in that moment however I just was absolutely done and fed up at this point. Furthermore, the trash can was overflowing which is disgusting but also a health risk. Shame on management of this location for allowing this behavior but also facilitating it. I have been to this location before and witnessed management yelling at the employees about putting out more chicken that was not even prepared yet. Again, I understand working with the public is hard and can be stressful but this behavior is deplorable and disgusting. This location consistently delivers a poor and unacceptable customer experience and it is clear that it needs a full operational reset and restructuring, with staff fully retrained (or new hires).
- TFTiffona FonteeNov 1, 20251.0This place is so dirty! I don’t know how people are still eating from here! I asked one of the employees why it’s so dirty he said “it’s not dirty there’s just food spillage” They leave it like that until the end of day I guess. This is an example of be careful where you order online because i won’t choose this location for any online orders. I walked right out!
- PPPaulina PerlwitzOct 24, 20251.0Tiny portions…… the boy started by stuffing his dirty disgusting gloved hand, which had been all over the facility, into my taco. That was how he wanted to put the rice in and I said you need to throw that away that’s disgusting. Don’t go here.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Fairfield, CT?
Chipotle Mexican Grill is located at 340 Grasmere Ave, in the Greater Bridgeport area of Fairfield, CT, in the same plaza as Whole Foods.
What are the operating hours of Chipotle Mexican Grill in Fairfield, CT?
The restaurant is open from 10:45 AM to 11:00 PM every day of the week, Monday through Sunday.
Does Chipotle Mexican Grill in Fairfield offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill in Fairfield, CT?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill in Fairfield serve?
They specialize in fast-casual Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
Does Chipotle Mexican Grill in Fairfield accommodate dietary preferences or use special ingredients?
Yes, Chipotle prioritizes using wholesome ingredients without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
Is Chipotle Mexican Grill in Fairfield LGBTQ welcoming?
Yes, the restaurant welcomes LGBTQ customers and fosters an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Fairfield?
You can visit Whole Foods Market to shop for groceries, grab coffee at WFM Coffee Bar, or check out pet services like Petco Grooming and Vetco Vaccination Clinic nearby.
Are there any other dining options close to Chipotle Mexican Grill in Fairfield?
Yes, Five Guys burger restaurant and Genji Sushi Fairfield, an Asian/Japanese restaurant, are nearby if you're looking for different cuisines.
What services besides food does the shopping plaza near Chipotle Mexican Grill offer?
The plaza includes services such as CVS Pharmacy for medical supplies, UPS Access Point for mailing needs, and beauty services like Hammer & Nails - Fairfield.