Food Quality
Numerous customers reported issues with food quality, including cold, undercooked, and poorly prepared items.
Service Speed
Many reviews highlighted slow service, with long wait times reported at both the drive-thru and in-store.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary conditions.
Staff Attitude
Several reviews mentioned rude or indifferent staff, indicating a lack of professionalism and customer service.
Management Issues
There were complaints about poor management oversight, with staff appearing unmotivated and untrained.