Wendy's

3.6
739 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
86b Elm Street, Enfield, CT
06082, United States

Hours

Reviews

3.6
739 reviews
5 stars
281
4 stars
173
3 stars
112
2 stars
60
1 star
113

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with cold, undercooked, or poorly prepared food, including complaints about greasy and soggy items.

Service Issues

Many reviews highlighted slow service, disrespectful staff, and frequent order mistakes, leading to a negative dining experience.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and bathrooms, with some mentioning the presence of pests.

Inconsistent Experience

Customer experiences varied widely, with some praising friendly staff and good food, while others described their visits as disappointing and frustrating.
  • JK
    J Ka
    Jan 5, 2026
    1.0
    I pulled up in the drive thru around 8:30 on Sunday the 4th. No one answered the drive thru so I assumed the store was closed for the night. As I’m driving out of the drive thru, I see about 6 workers just sitting down in the lobby and talking amongst themselves. My question is where was the manager on shift? I’m contacting corporate.
  • DO
    daniel odell
    Jan 3, 2026
    1.0
    Went in to grab food on my break and a worker by the drive thru was stuffing his face with a burger while handling peoples food. Then proceeded to wipe his mouth and nose and continue to handle people's food. Asked the Manger for my money back and told him why and he offered no apology ,nothing. Stay far away from this place, the workers there clearly don't care about food safety. This happened at 735pm on 1/2/26.
  • IB
    italy Bonanno
    Dec 30, 2025
    3.0
    They don't care and the chicken isn't always cooked thru sometimes. Long waits for no reason at all.
  • CP
    Charles Paskewitz
    Dec 27, 2025
    3.0
    I went in to buy a gift certificate. Four people tried to sell it to me but no one could figure out how. I left after twelve minutes with no gift certificate.
  • RL
    Reese Li
    Nov 25, 2025
    1.0
    It’s very clear that the staff doesn’t take their jobs seriously here. From the dirty dining room, to the outrageously loud laughing, to workers being on their phones. There should be no reason why I can hear the workers full conversation about inappropriate subject matters. And then the girl on the speaker had the nerve to answer the box with an attitude. This is your place of work, not a hang out with your friends. Management should train staff to be more time efficient and respectful. I have tried to give this location many chances, your money would be better spent somewhere else.

Frequently Asked Questions About Wendy's

Is Enfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Enfield Wendy's location currently open?

Yes, this Wendy's in Enfield, CT is open daily with varying hours depending on the day.