Stop & Shop

4.1
714 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
54 Hazard Avenue, Enfield, CT
06082, United States

Hours

Reviews

4.1
714 reviews
5 stars
373
4 stars
186
3 stars
83
2 stars
28
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or indifferent service.

Store Cleanliness

The store is generally noted for being clean, though some customers reported issues with restroom cleanliness.

Product Availability

Customers appreciate the variety and selection of products, but many express frustration over frequently out-of-stock items.

Checkout Experience

The checkout process is criticized for long wait times and issues with self-checkout machines.

Pricing

Many reviews mention high prices, with some customers feeling that the store is expensive compared to competitors.
  • CC
    Ct Cam
    2 days ago
    1.0
    Incredibly unsatisfactory experience thanks entirely to a woman named “Sonia” was very rude to me and an older co worker of hers, berating her and calling her names like “slow” and “dumb” because the cashier rang my total up as $4.7 instead of $470 after counting my cash. All the other employees I’ve encountered in my past 6 years shopping here have been wonderful however thank you!
  • DD
    D d
    Nov 12, 2025
    2.0
    Be careful at the customer service desk. I went to the customer service desk to cash in my tickets for the bottles I returned. The customer service rep tried to tell me what I turned is was halve of the receipts I gave her. I questioned it and she goes let me check and the proceeded to give me the rest off the money. Hmm
  • EW
    Elaine Walther
    Nov 8, 2025
    4.0
    all the prices are so so high in all the grocery stores Stop and Shop helps with the sale items each week no pictures 😔
  • JJ
    John
    Oct 21, 2025
    4.0
    Grocery store. I got hot dogs we don't have in VT.
  • AM
    Alexandra Marie
    Oct 15, 2025
    1.0
    They have no associates that can help you, they only have ones that pack out the shelves. Waited 25 minutes in a line at 9:30 in the morning because they only had one register open, and 8 people in line waiting with full carts. Will not be shopping this location again.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Enfield, CT?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services so you can shop online and have your groceries delivered to your home.