McDonald's

3.4
789 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
34 Enfield St, Enfield, CT
06082, United States

Hours

Reviews

3.4
789 reviews
5 stars
288
4 stars
142
3 stars
128
2 stars
73
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20-30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted that the location was dirty, with unclean dining areas and bathrooms.

Staff Attitude

Feedback indicated that staff were often rude or unhelpful, contributing to a negative customer experience.

Food Quality

Many customers complained about cold or poorly prepared food, including raw items and stale fries.
  • JR
    Jonairys Rodriguez
    3 days ago
    1.0
    Tried to ask for a lid cause there was no more and got IGNORED
  • TB
    Tahiir Blair
    Jan 3, 2026
    1.0
    Late night crew watched me wait in line at the speaker for 5 minutes. Then stared at me as I was driving away.
  • JO
    J Owens
    Dec 26, 2025
    1.0
    So I come to this location almost 4 times a week because my son is nonverbal and he loves McDonald’s never had a problem before today while in drive-through The spritefrom my son and daughters meal burst in my lap because the ice machine dispensed out too much ice cubes per the young lady at the drive-through After having to ride home, soaking wet once we get in the house, I noticed that the food french fries the burger. Everything was pretty much cold. The cheese was not even melted. I called back and spoke to a manager less than five minutes leaving the store. They told me I had to bring the food back which my son already started eating the cold food and I’m not able to tell him to stop in order for me to change my clothes. Go back to McDonald’s give them the same food to get new food. This might be my last time going to this McDonald’s and thank God there’s two other ones and our town of Enfield, Connecticut. Train your manager into talking to people with a little more respect all she is doing is sitting down looking at the cameras not doing anything. The service was very low today the day after Christmas thank you. Old oil for the fry’s u can tell in this picture
  • MT
    Meral Türk
    Dec 18, 2025
    1.0
    I placed order, but the store was closed. They didn’t refund me that experience. Don’t go this McDonald’s don’t place order again.
  • SM
    sonia marie
    Nov 28, 2025
    1.0
    This experience at this McDonald’s location was terrible if I could give a zero star I would. I am not the type of person to ever complain or leave reviews at any establishment but this McDonald’s location was terrible. I set a mobile order for 12 PM. I didn’t end up getting my food until 1255. We sat in the line for over 20 minutes until we finally chose to go inside and talk to an employee. Then I was told that I needed to go back outside and wait in the drive-through even though I had already waited 20+ minutes and then another employee with blonde hair and who was clearly heavy set says “ oh well, it’s not like it’s gonna move any faster it’s gonna take the same amount of time” with lots of attitude hoping that I wasn’t gonna hear him, but I definitely did and said other remarks under his breath that I could clearly hear as he proceeded to talk to every other coworker that was doing their job except for him. He kept on talking to all the other employees who were doing their job asking them what they’re doing or if they were gonna order food while I was sat there waiting for my order that took an hour to finally come out. And on top of that after waiting an hour for a milkshake, fries and two McChicken‘s the milkshake wasn’t even properly made. We ordered a vanilla milkshake and we got a milkshake that had brown colors at the bottom of the milkshake and it was just barely white at the top. I’m not sure of the name of the boy but whomever he is definitely needs some form of consequences for his poor service, communication, etc. mind you as all of this is going on inside of the store only one car that I had seen in the drive-through previously had been served their food.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 34 Enfield St, Enfield, CT?

McDonald's at 34 Enfield St is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.