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McDonald's

3.4
(792 reviews)

Business Details

34 Enfield St, Enfield, CT
06082, United States
(860) 745-4314
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
34 Enfield St, Enfield, CT
06082, United States

Hours

Reviews

3.4
792 reviews
5 stars
289
4 stars
143
3 stars
129
2 stars
73
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes in the drive-thru and some leaving without their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to significant customer dissatisfaction.

Cleanliness

Several customers noted that the location was dirty, with unclean dining areas and bathrooms, contributing to a negative experience.

Staff Attitude

Feedback indicated that staff were often rude or unhelpful, with multiple instances of employees ignoring customers or displaying a lack of professionalism.
  • JR
    Jonairys Rodriguez
    Jan 9, 2026
    1.0
    Tried to ask for a lid cause there was no more and got IGNORED
  • TB
    Tahiir Blair
    Jan 3, 2026
    1.0
    Late night crew watched me wait in line at the speaker for 5 minutes. Then stared at me as I was driving away.
  • JO
    J Owens
    Dec 26, 2025
    1.0
    So I come to this location almost 4 times a week because my son is nonverbal and he loves McDonald’s never had a problem before today while in drive-through The spritefrom my son and daughters meal burst in my lap because the ice machine dispensed out too much ice cubes per the young lady at the drive-through After having to ride home, soaking wet once we get in the house, I noticed that the food french fries the burger. Everything was pretty much cold. The cheese was not even melted. I called back and spoke to a manager less than five minutes leaving the store. They told me I had to bring the food back which my son already started eating the cold food and I’m not able to tell him to stop in order for me to change my clothes. Go back to McDonald’s give them the same food to get new food. This might be my last time going to this McDonald’s and thank God there’s two other ones and our town of Enfield, Connecticut. Train your manager into talking to people with a little more respect all she is doing is sitting down looking at the cameras not doing anything. The service was very low today the day after Christmas thank you. Old oil for the fry’s u can tell in this picture
  • MT
    Meral Türk
    Dec 18, 2025
    1.0
    I placed order, but the store was closed. They didn’t refund me that experience. Don’t go this McDonald’s don’t place order again.
  • PS
    Patricio Siguenza
    Dec 6, 2025
    1.0
    The local was shockingly dirty—the dining area and the tables were filthy, and the staff barely acknowledged me. My Quarter Pounder meal was ruined; the french fries were reheated, stale, and cold. I was given no napkins and was not offered any sauce. This place is an embarrassment, and I will never return.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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