Five Guys

4.4
1220 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 168 Elm Street in Enfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
168 Elm Street, Enfield, CT
06028, United States

Hours

Reviews

4.4
1,220 reviews
5 stars
768
4 stars
295
3 stars
100
2 stars
25
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive service, highlighting the professionalism of the staff and management.

Food Quality

While many reviews complimented the delicious burgers and fries, there were also mentions of inconsistency in food preparation and some dissatisfaction with overcooked items.

Pricing Concerns

Numerous customers expressed concerns about the high prices, suggesting that the cost does not always match the perceived value of the food.

Cleanliness

The restaurant was often noted for its clean environment, contributing positively to the overall dining experience.

Manager Performance

The management, particularly Jamal, received specific commendations for their leadership and customer engagement, enhancing the dining atmosphere.
  • TJ
    Terrell Johnson
    Dec 31, 2025
    2.0
    For the first time in my life, as a very long time customer. I can say I'm highly upset that 5 guys seems to be skimping on the fries now with an increased price. A terrible time... Of this is the new way I'm highly upset and will likely order from here less if I'm being honest.
  • GS
    Gordon Sorensen
    Dec 5, 2025
    1.0
    Rude employees terrible don't come here
  • JD
    Jacob Daigle
    Nov 30, 2025
    5.0
    The manager was very polite and took interest in the people he was serving.
  • MM
    Marie Minehart
    Nov 23, 2025
    1.0
    The service here is the worst. They take forever and the employees just ignore you. It’s also dirty and the seating is weird.
  • AG
    Alexw Grabowski
    Nov 10, 2025
    3.0
    Good burger, little bit pricey though. When I ask for no cheese and the cashier repeats it back I shouldn't get a cheeseburger 😫

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.