Chipotle Mexican Grill

3.4
858 reviews
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About

Mexican Restaurant
Chipotle Enfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7 Hazard Ave, Enfield, CT
06082, United States

Hours

Reviews

3.4
858 reviews
5 stars
339
4 stars
170
3 stars
77
2 stars
60
1 star
212

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported that the restaurant was dirty, with unclean tables, floors, and food preparation areas.

Food Quality

Many reviews highlighted issues with food quality, including stale ingredients, improperly cooked rice, and missing items in orders.

Customer Service

Customers frequently mentioned poor service, including rude staff, incorrect orders, and a lack of responsiveness from employees.

Portion Sizes

Several reviews noted that portion sizes were inconsistent and often smaller than expected, leading to dissatisfaction.

Ingredient Availability

Customers expressed frustration over the restaurant frequently being out of key ingredients, especially during peak hours.
  • AF
    adam fekieta
    Nov 16, 2025
    3.0
    This particular chipotle was not bad apart from how dirty the kitchen was , I never seen a chipotle kitchen so DIRTY!
  • JL
    Jillian LaFave
    Nov 9, 2025
    3.0
    The food was good and the service was fine but the restaurant was filthy. I used to work at Chipotle and would have been fired on the spot if I had ever left the dining room this dirty. There wasn't a clean table in sight.
  • JM
    Jack MeHoff
    Oct 31, 2025
    1.0
    Order online and they give you two pieces of meat. Order in and sit and you might contract a virus. This place is gross and needs to be cleaned. Theres like 10 workers all huddled together behind the counter. How hard is it to designate someone to help your establishment look less like crap and go clean?
  • NR
    Nancy Rodriguez
    Oct 26, 2025
    2.0
    I feel like if you go to one chipotle you go to the mall they’re always a mess in there. They don’t clean the tables. It always looks dirty and the full quality is very bad. I’ve tried the one in Enfield. I’ve tried the one in Westfield. I’ve tried the one in West Springfield, Massachusetts, and still they’re all the same. They’re always dirty and the full quality just really sucks.
  • MC
    Maureen Chrétien
    Oct 26, 2025
    1.0
    We stopped on our way north. It was 1145a - the bathroom was dirty, the tables were dirty, the food line was filthy. The glass had food on it, the counters were dirty. I don’t know how they wouldn’t have pests with all the filth. There were many employees behind the counter nobody seemed bothered by the filth. Nobody appeared to be responsible for managing the situation x

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Enfield?

Chipotle Mexican Grill in Enfield is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Enfield offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for customer convenience.