Chipotle Enfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported that the restaurant was dirty, with unclean tables, floors, and food preparation areas.
Food Quality
Many reviews highlighted issues with food quality, including stale ingredients, improperly cooked rice, and missing items in orders.
Customer Service
Customers frequently mentioned poor service, including rude staff, incorrect orders, and a lack of responsiveness from employees.
Portion Sizes
Several reviews noted that portion sizes were inconsistent and often smaller than expected, leading to dissatisfaction.
Ingredient Availability
Customers expressed frustration over the restaurant frequently being out of key ingredients, especially during peak hours.
AF
adam fekieta
Nov 16, 2025
3.0
This particular chipotle was not bad apart from how dirty the kitchen was , I never seen a chipotle kitchen so DIRTY!
JL
Jillian LaFave
Nov 9, 2025
3.0
The food was good and the service was fine but the restaurant was filthy. I used to work at Chipotle and would have been fired on the spot if I had ever left the dining room this dirty. There wasn't a clean table in sight.
JM
Jack MeHoff
Oct 31, 2025
1.0
Order online and they give you two pieces of meat. Order in and sit and you might contract a virus. This place is gross and needs to be cleaned. Theres like 10 workers all huddled together behind the counter. How hard is it to designate someone to help your establishment look less like crap and go clean?
NR
Nancy Rodriguez
Oct 26, 2025
2.0
I feel like if you go to one chipotle you go to the mall they’re always a mess in there. They don’t clean the tables. It always looks dirty and the full quality is very bad. I’ve tried the one in Enfield. I’ve tried the one in Westfield. I’ve tried the one in West Springfield, Massachusetts, and still they’re all the same. They’re always dirty and the full quality just really sucks.
MC
Maureen Chrétien
Oct 26, 2025
1.0
We stopped on our way north. It was 1145a - the bathroom was dirty, the tables were dirty, the food line was filthy. The glass had food on it, the counters were dirty. I don’t know how they wouldn’t have pests with all the filth. There were many employees behind the counter nobody seemed bothered by the filth. Nobody appeared to be responsible for managing the situation x
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Enfield?
Chipotle Mexican Grill in Enfield is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Enfield offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Enfield?
It is located at 7 Hazard Ave, Capitol, Enfield, CT 06082, USA.
How can I place an order online for Chipotle Mexican Grill in Enfield?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill in Enfield serve?
They serve customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
How can I contact Chipotle Mexican Grill in Enfield?
You can reach them by phone at +1 860-741-4801 or email at ct.1724.Enfield@chipotle.com.
Are there any convenient places to stay near Chipotle Mexican Grill in Enfield?
Yes, nearby accommodations include Red Roof Inn Enfield, Motel 6, and Hampton Inn Springfield South Enfield, which are ideal for visitors who want to stay close to the restaurant.
What nearby coffee shops can I visit before or after my meal at Chipotle Mexican Grill?
Starbucks is located nearby, offering a great spot for coffee or a quick snack before or after dining at Chipotle.
Are there other dining options close to Chipotle Mexican Grill in Enfield?
Yes, nearby dining options include Teriyaki Madness for Asian fusion, LongHorn Steakhouse for steak and grill, Olive Garden for Italian cuisine, and Red Robin Gourmet Burgers for American burgers.
Does Chipotle Mexican Grill in Enfield accept credit cards and offer catering services?
Yes, they accept credit cards, offer catering, and provide various online order and delivery services for customer convenience.