Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
762 reviews
5 stars
357
4 stars
237
3 stars
84
2 stars
31
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although there were some complaints about rudeness from specific employees.
Cleanliness
The store is generally reported as clean and well-maintained, with clean bathrooms and organized aisles.
Pricing
Customers frequently noted that prices are high compared to competitors, leading some to seek alternatives.
Product Availability
While many found a good selection of products, some reported issues with stock levels and specific items being unavailable.
Checkout Experience
Self-checkout stations were criticized for being overly sensitive, causing frustration during the checkout process.
- CDCassie D1 day ago1.0Don’t care about customers. Filled out online receipt survey and said I wanted a store response. No store response after 12 days.
- HHHandsomeOct 25, 20255.0Hope is a floral Picasso. A+ service with a smile
- SCSteven CsutorOct 10, 20255.0Had what I needed
- LHLola HuntSep 22, 20255.0A nice place to buy food on the run during a weekend trip.
- MSMarc SSep 3, 20251.0Honestly this is the worst grocery store I have ever been to, with the exception of the staff. They are wonderful and all so friendly and they are the only thing that kept me going there as long as I did. I cant shop there anymore with the garbage selection, exorbitant prices, lack of cleanliness and now completely over crowded with other people and homeless all of a sudden. Then changing all the food to accommodate them. I will not be returning. I shop Aldi and Target now. Target has EVERYTHING that Stop and shop has in their grocery section.... at half the price. I spent close to $1000 month here for too long for such God awful products. The prices dont match the quality. Lower the prices and stop over crowding the store before you lose even more loyal customers.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop on weekdays?
Stop & Shop is open from 7:00 AM to 10:00 PM, Monday through Friday.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
Can I shop online for pickup or delivery at Stop & Shop?
Yes, customers can shop online and choose between delivery or in-store pickup options.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
What social media presence does Stop & Shop have?
Stop & Shop has a Facebook page at https://www.facebook.com/858802450926152, named 'Stop and Shop'.
Is there a Starbucks located near Stop & Shop?
Yes, a Starbucks coffee shop is located near Stop & Shop, convenient for customers looking for coffee or refreshments before or after shopping.
Are there any banks nearby Stop & Shop where I can handle financial transactions?
People's United Bank is nearby Stop & Shop, offering banking services to customers in the area.
What are some dining options close to Stop & Shop?
Nearby dining options include Illiano's Grill, Illiano's Real Italian Pizza, Burger King, Black Sheep Pub & Restaurant, and Range Side Deli.
Does Stop & Shop provide in-store services besides grocery shopping?
Yes, Stop & Shop offers services such as a pharmacy, People’s United Bank branch, RedBox rental kiosks, WiFi, Starbucks, Coinstar, and Western Union.
Where is Stop & Shop located?
Stop & Shop is located at 248 Flanders Road, East Lyme, CT 06333, United States.