Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
766 reviews
5 stars
358
4 stars
238
3 stars
85
2 stars
31
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.
Cleanliness
The store is generally noted for being clean and well-maintained, with clean bathrooms and organized aisles.
Pricing Issues
Numerous reviews mentioned high prices and a lack of value for money, leading some customers to seek alternatives.
Product Availability
While many customers found the store well-stocked, others reported issues with specific items being unavailable or poor quality.
Checkout Experience
Customers expressed frustration with the self-checkout system being overly sensitive and the lack of open cashier stations.
- KKKeithDec 9, 20251.0A child could have planned this out better than whoever was in charge here. Nice job.
- CDCassie DNov 23, 20251.0Don’t care about customers. Filled out online receipt survey and said I wanted a store response. No store response after 12 days.
- HHHandsomeOct 25, 20255.0Hope is a floral Picasso. A+ service with a smile
- SCSteven CsutorOct 10, 20255.0Had what I needed
- LHLola HuntSep 22, 20255.0A nice place to buy food on the run during a weekend trip.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop on weekdays?
Stop & Shop is open from 7:00 AM to 10:00 PM, Monday through Friday.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
Can I shop online for pickup or delivery at Stop & Shop?
Yes, customers can shop online and choose between delivery or in-store pickup options.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
What social media presence does Stop & Shop have?
Stop & Shop has a Facebook page at https://www.facebook.com/858802450926152, named 'Stop and Shop'.
Is there a Starbucks located near Stop & Shop?
Yes, a Starbucks coffee shop is located near Stop & Shop, convenient for customers looking for coffee or refreshments before or after shopping.
Are there any banks nearby Stop & Shop where I can handle financial transactions?
People's United Bank is nearby Stop & Shop, offering banking services to customers in the area.
What are some dining options close to Stop & Shop?
Nearby dining options include Illiano's Grill, Illiano's Real Italian Pizza, Burger King, Black Sheep Pub & Restaurant, and Range Side Deli.
Does Stop & Shop provide in-store services besides grocery shopping?
Yes, Stop & Shop offers services such as a pharmacy, People’s United Bank branch, RedBox rental kiosks, WiFi, Starbucks, Coinstar, and Western Union.
Where is Stop & Shop located?
Stop & Shop is located at 248 Flanders Road, East Lyme, CT 06333, United States.