Dunkin'

3.6
390 reviews

Business Details

209 Flanders Rd, East Lyme, CT
06333, United States
(860) 691-0164
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Lyme, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
209 Flanders Rd, East Lyme, CT
06333, United States

Hours

Reviews

3.6
390 reviews
5 stars
157
4 stars
83
3 stars
50
2 stars
32
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over repeated issues.

Speed of Service

Customers noted long wait times, particularly in the drive-thru, with some experiencing delays even with few cars ahead.

Product Quality

Mixed feedback on food and drink quality, with some praising freshness while others reported stale or poorly prepared items.

Cleanliness

Some reviews highlighted cleanliness, particularly in the bathrooms, while others raised concerns about hygiene.
  • MP
    Marissa P
    Nov 28, 2025
    4.0
    The best Dunkin in the area!
  • ML
    Michelle Lewis
    Nov 15, 2025
    1.0
    I went in as the drive up had a long line. I waited 7 min and not one person asked if they could help me! I left and will never go back!
  • JD
    Jennifer D
    Nov 9, 2025
    5.0
    Grew up with Dunkin and love my coffee, actually got a donut today. Super fresh and gooey
  • JM
    Josh M
    Nov 6, 2025
    1.0
    This was the worst Dunkin experience I’ve ever had. I’ve always asked for light ice on any drink I’ve ordered Dunkin or not. At this location the girl who made my drink didn’t fill my cup so I politely asked her why it wasn’t filled fully to the top. She responded back that you pay for ice and that since I asked for light ice I get less drink. I could understand this response if I ordered an expresso drink but this was a regular coffee. When I asked again if she would fill my drink she refused and said she would not go into more of her supplies and that she was not going to argue with me. I politely asked one more time why she couldn’t just make my coffee the way I preferred as a paying customer. Her response was to ask if I wanted the coffee and if not she will just cancel my order and I can leave. I took the coffee to avoid additional drama and calming said that I wasn’t sure if I’d be back to this location. She replied “ good, there’s plenty of other places to get your coffee.” I’m not sure if this is an actual Dunkin policy because I’ve never seen other Dunkin locations do this to one of my drinks in the past but, the way she spoke to me when I was trying to be polite about this is no way to treat people. The drink was gross and probably half sugar. My overall experience was a good reminder on why I usually avoid Dunkin.
  • DG
    Dan G
    Oct 26, 2025
    3.0
    It was completely packed. I was in the drive through with a mobile order and was in the line 20 minutes. The people coming out from the inside did not look happy either. A few had nothing in their hands and they just went in five minutes earlier. When I finally got to the window they did not know what order they were on. The worst dunkin I have been to. It was 10:30 on a Sunday. And don't bother with the app because they never give you your points anymore.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in East Lyme, CT?

Dunkin' in East Lyme, CT is open every day from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at the East Lyme location.

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