Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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This is beyond frustrating at this point. I repeatedly order a large iced caramel coffee and PAY for double extra caramel syrup, yet what I receive tastes like plain bitter coffee with zero sweetness and absolutely no caramel flavor.
This is not a one-time mistake — it happens over and over again. Multiple people have tried my drink and confirmed that it tastes like no syrup was added at all.
On top of that, I often have to ask staff to confirm whether extra caramel was added, and when I point out that the drink is not sweet (or not nearly as sweet as it should be with extra syrup), I am met with arguments instead of a proper check or fix.
If I am being charged for extra syrup, I expect it to actually be in the drink. Otherwise, this is misleading and feels like I am being charged for something I am not receiving.
This level of service is unacceptable. Please address this issue immediately.
JG
Jon Gery
Jan 31, 2026
5.0
Professional service
Well cooked
Great Prices
JJ
Juliana Januario
Jan 23, 2026
5.0
Extremely satisfying.
HM
Helene Martin
Jan 3, 2026
1.0
Just went there about an hour ago...got the complete wrong order. I called, got someone who didn't speak English and wasn't listening to me anyway. They don't deserve $16 an hour. How hard is this job? I worked at McDonalds years ago so I know there's no excuse!!!
What are the operating hours for McDonald's in East Haven, CT?
McDonald's East Haven location is open 24 hours a day, 7 days a week, including drive-through and delivery services.
Can I order McDonald's food for delivery or pickup?
Yes, McDonald's in East Haven offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at the McDonald's on 687 Main St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food from McDonald's East Haven online?
You can order online through their delivery URL or use the McDonald's App available for iOS and Android devices.
Does the McDonald's at 687 Main St have a drive-thru?
Yes, this McDonald's location has a 24/7 drive-thru service.
What is the price range at McDonald's East Haven?
The price range is categorized as 'One', indicating affordable pricing.
What services are available at McDonald's East Haven?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby dining options are available around McDonald's 687 Main St?
Nearby restaurants include Annex Auto Repair for automotive needs, Rumba Cafe Bar and Lounge, My Country Store & Buffet Latino, Village (Greek), East Haven Village Family Restaurant, The Little Colombia Restaurant, and KFC for alternative food choices.
Are there automotive services near McDonald's East Haven?
Yes, nearby automotive services include Annex Auto Repair, Performance Auto Center, McDermott Auto Group, WS Editions Collision, Crabtree Motor Group, Crabtree Lexus of New Haven, David McDermott Lexus of New Haven, Lexus dealer and automotive repair, and Bobby Crabtree Chevrolet of New Haven.
Is there public transportation near McDonald's East Haven?
Yes, the New Haven Terminal transportation hub is located nearby, which can help customers reach McDonald's easily.
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