Stop & Shop

4.0
1122 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
370 Hemingway Avenue, East Haven, CT
06512, United States

Hours

Reviews

4.0
1,122 reviews
5 stars
524
4 stars
284
3 stars
156
2 stars
53
1 star
105

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to insufficient staff at registers and during pickup orders.

Customer Service

There were numerous complaints about rude and unhelpful staff, particularly in the deli and customer service areas.

Cleanliness and Stock

The store was generally noted for being clean and well-stocked, although some customers mentioned issues with food safety.

Pricing Concerns

Many customers found prices to be high, especially compared to competitors, leading to dissatisfaction.

Positive Employee Interactions

Despite some negative feedback, several reviews highlighted friendly and helpful employees in various departments.
  • JF
    Joe Finance
    Nov 16, 2025
    1.0
    Stopped going inside because the multi milion dollar corp only want to open 2 out of 15 registers at any given time of day so theres always a 10 person line. Self checkout is a pain because the weirdo at the desk stares at you the enture time like yoire a criminal. Decided pickup orders would be better....until i realized they dont have staff for that either, and they absolutely dont enforce the pickup only parking because those spots are always full with empty parked cars. Long story short go anywhere else
  • ZM
    Zuly M
    Oct 21, 2025
    1.0
    I made a pick up because I didn’t have time and We wait more than 30 minutes for the pick up …. And people around us too ….
  • EE
    Evelyn
    Oct 6, 2025
    5.0
    Very good.
  • RK
    Robert Krause
    Oct 5, 2025
    3.0
    Same as all of them
  • JM
    Justin Marong
    Oct 1, 2025
    5.0
    Store is super super super clean and workers and customers generally have good attitude

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in East Haven, CT?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop in East Haven offer delivery or pickup services?

Stop & Shop offers delivery service and customers can choose to shop in-store or online for delivery or pickup.