Stop & Shop

4.0
1124 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
370 Hemingway Avenue, East Haven, CT
06512, United States

Hours

Reviews

4.0
1,124 reviews
5 stars
526
4 stars
284
3 stars
156
2 stars
53
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor attitudes from some employees.

Cleanliness

The store is generally reported as clean and well-stocked, although some customers noted areas needing improvement.

Deli Service

Many customers expressed frustration with the slow service and attitude of deli employees, highlighting a need for better training and efficiency.

Pricing

Customers frequently commented on high prices, with some stating that they are higher than competitors, though some also noted good sales.

Checkout Experience

There are complaints about long wait times at checkout, particularly due to insufficient cashiers and issues with self-checkout machines.
  • JF
    Joe Finance
    Nov 16, 2025
    1.0
    Stopped going inside because the multi milion dollar corp only want to open 2 out of 15 registers at any given time of day so theres always a 10 person line. Self checkout is a pain because the weirdo at the desk stares at you the enture time like yoire a criminal. Decided pickup orders would be better....until i realized they dont have staff for that either, and they absolutely dont enforce the pickup only parking because those spots are always full with empty parked cars. Long story short go anywhere else
  • ZM
    Zuly M
    Oct 21, 2025
    1.0
    I made a pick up because I didn’t have time and We wait more than 30 minutes for the pick up …. And people around us too ….
  • RK
    Robert Krause
    Oct 5, 2025
    3.0
    Same as all of them
  • JM
    Justin Marong
    Oct 1, 2025
    5.0
    Store is super super super clean and workers and customers generally have good attitude
  • JJ
    julantson1
    Sep 28, 2025
    4.0
    Somebody give Chris in the deli a week off with pay..he angry as hell all the time.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in East Haven, CT?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop in East Haven offer delivery or pickup services?

Stop & Shop offers delivery service and customers can choose to shop in-store or online for delivery or pickup.