Dunkin'

3.1
251 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
96 Frontage Rd, East Haven, CT
06512, United States

Hours

Reviews

3.1
251 reviews
5 stars
82
4 stars
42
3 stars
33
2 stars
9
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor service and lack of attention to customers.

Order Accuracy

Many customers reported issues with incorrect orders and items being unavailable, leading to frustration and disappointment.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions, including reports of roaches and unclean food preparation areas.

Speed of Service

Customers frequently noted long wait times both in the drive-thru and inside, with some expressing dissatisfaction with the speed of service.

Food Quality

Feedback indicated inconsistent food quality, with some items being stale or poorly prepared.
  • BG
    Bianca Gonzalez
    Dec 11, 2025
    1.0
    Just left and had to leave a review because they’re not picking up the phone. The workers are nice but my donuts had bleach on them. They must have just wiped down their counters without properly drying them because the bottom of the bag was soaked through with cleaning solution and I didn’t notice until I took a bite of my donut an tasted bleach. Absolutely disgusting and not safe.
  • JN
    James Norton
    Nov 4, 2025
    1.0
    They concentrate mainly on the drive thru,I once ordered a bagel toasted with butter,between waiting for someone to take my order and then prepare it was well over 15 minutes for a bagel toasted with butter
  • XX
    Xavier
    Oct 25, 2025
    1.0
    The food is never good here. They only make good coffee sometimes. Not worth the money
  • DJ
    Danice Jackson
    Oct 14, 2025
    1.0
    I was over charged for my purchase today 10/14 at 12:20, and the young lady that was behind the counter was extremely rude. Her attitude was disgusting for someone working in customer service. The amount of attitude and neck rolling just because I asked how much a bagel is because I was over charged. She shouldn’t work with the community.
  • JA
    Jose Antonio
    Sep 19, 2025
    1.0
    Walked inside at 12pm and it was as if no one was working. Not one employee in sight! I called out for someone and no answer. I waited 10 minutes and nobody ever came out.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in East Haven, CT?

Dunkin' in East Haven, CT is open daily from 5:00 AM to 5:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.