Dunkin'

3.1
250 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
96 Frontage Rd, East Haven, CT
06512, United States

Hours

Reviews

3.1
250 reviews
5 stars
82
4 stars
42
3 stars
33
2 stars
9
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of attention.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and unavailability of requested products.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions, including reports of roaches and dirty facilities, leading to concerns about food safety.

Speed of Service

Customers frequently complained about long wait times both in-store and at the drive-thru, with many stating that service was slow and inefficient.

Product Quality

Mixed feedback on food and drink quality, with some customers enjoying their items while others reported stale or poorly prepared food.
  • JN
    James Norton
    Nov 4, 2025
    1.0
    They concentrate mainly on the drive thru,I once ordered a bagel toasted with butter,between waiting for someone to take my order and then prepare it was well over 15 minutes for a bagel toasted with butter
  • XX
    Xavier
    Oct 25, 2025
    1.0
    The food is never good here. They only make good coffee sometimes. Not worth the money
  • DJ
    Danice Jackson
    Oct 14, 2025
    1.0
    I was over charged for my purchase today 10/14 at 12:20, and the young lady that was behind the counter was extremely rude. Her attitude was disgusting for someone working in customer service. The amount of attitude and neck rolling just because I asked how much a bagel is because I was over charged. She shouldn’t work with the community.
  • JA
    Jose Antonio
    Sep 19, 2025
    1.0
    Walked inside at 12pm and it was as if no one was working. Not one employee in sight! I called out for someone and no answer. I waited 10 minutes and nobody ever came out.
  • VV
    Vina
    Sep 3, 2025
    1.0
    Yesterday they made the coffee so good, I thought it got better. I went dunkin today Wednesday I don’t know what happens. I ask 2 croissants with cream cheese and they gave me butter instead…. This is not what I ask for! She should repeat the orders or something. They need a better owner or something to hire better employees. Definitely not coming back! You guys should go to the other side of the highway, where the Home Depot! They have better dunkin over there!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in East Haven, CT?

Dunkin' in East Haven, CT is open daily from 5:00 AM to 5:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.