Dunkin'

3.8
483 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
320 Main St, East Haven, CT
06512, United States

Hours

Reviews

3.8
483 reviews
5 stars
244
4 stars
88
3 stars
57
2 stars
21
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of orders being mishandled or incorrect.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Mixed reviews on food quality, with some customers noting stale items and poorly prepared food.

Speed of Service

Inconsistent service speed; some customers experienced long wait times, especially in the drive-thru.

Staff Friendliness

While some staff were described as friendly, others displayed negative attitudes, impacting overall customer experience.
  • VL
    Viviana León
    Nov 3, 2025
    1.0
    Vengo muy seguido a este dunkin porque vivo cerca y siempre tengo problemas con mi pedido, y con las actitud de algunos empleados hacia mí personalmente, y hoy por primera vez me animé a devolver un producto (un baguel quemado y bañado en mantequilla hasta la envoltura) y lo que recibí de vuelta no fue una disculpa peor una cortesía empatica solo fue apatía y más tarde racismo; me quedé a ocupar una de las mesas y la mesera no encontró otro momento ni otro mesa a la cual dirigirse a limpiar golpeando las sillas haciendo que mi café se mueva y la pedirle que se no hiciera eso, que podía ir a otro lado a barrer, solo recibir insolencia y racismo. JAMÁS PIENSO VOLVER 2pm - 11/2/25
  • JM
    John Melillo
    Oct 31, 2025
    5.0
    The employees were friendly & fast.The food was delicious
  • SG
    Sara Guglietti
    Oct 17, 2025
    4.0
    I know some of the staff that work here, and they're usually very friendly and pleasant with me. Depending on who's working that day, I can either walk-in and get my food no problem, or other days, they'll see me standing there waiting, just to be ignored for another 5 or so minutes before they acknowledge me. Could service be more friendly and accomodating? Yes, but I can also understand that they get busy and frustrated. I live down the street from this location, and I never have a problem coming here otherwise.
  • NM
    Neela Mus
    Oct 11, 2025
    1.0
    I came here hoping to get a coffee. I drove here knowing it was open until 10 PM, but the staff were inside and the lights were on. They were sitting inside looking at their phones, but the doors were locked at 9:40 PM. This is ridiculous. This is a genuine problem that needs to be fixed for Dunkin. I also went to the 11 PM location, and that was closed as well. Never coming back here.
  • EK
    Emily Knesek
    Sep 28, 2025
    1.0
    This was one of the worse dunkins I’ve been too. Both mine and my partners iced coffees were very light and basically tasted like milk with just a splash of coffee. We got a bagel that was very dry and had almost no cream cheese on it. Overall not a great location

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in East Haven, CT?

Dunkin' in East Haven, CT is open daily from 3:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.