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Dunkin'

3.4
(221 reviews)

Business Details

704 Foxon Rd, East Haven, CT
06513, United States
(203) 469-0207
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
704 Foxon Rd, East Haven, CT
06513, United States

Hours

Reviews

3.4
221 reviews
5 stars
92
4 stars
33
3 stars
24
2 stars
11
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with employees being rude, unprofessional, and inattentive to customers.

Speed of Service

Many customers reported long wait times in both the drive-thru and inside the store, often exceeding 20 minutes.

Order Accuracy

A significant number of reviews mentioned incorrect orders being served, with items missing or made incorrectly.

Staff Behavior

Several reviews noted that staff members appeared unprofessional, often seen chatting or on their phones instead of attending to customers.

Mixed Experiences

While many reviews were negative, a few customers praised specific staff members and the morning crew for their friendly service and efficiency.
  • BT
    Brixley Tate
    1 day ago
    4.0
    Fav donut ever!
  • TP
    Tatiana Quinones Plummer
    Feb 18, 2026
    5.0
    These girls are the BEST💕I travel for work all over CT driving 200+ miles a day and have been to almost every Dunkin in Connecticut from Stamford to Putnam, CT and THIS IS THE BEST DUNKIN!! The atmosphere isn’t boring! The girls are talking having fun with the customers 🩷 they have a crew of older gentlemen who have retired and come there everyday to sit in their lobby and chat it up lol so cute. And I order the same thing at EVERY Dunkin and most always give me old hashbrowns or my croissant stuffer is cold in the middle 😡 but not 704 Foxon!! It’s perfect EVERYTIME 🥰 which is why even if I’m scheduled in Stamford, I make sure I come to this Dunkin first so I don’t have to go anywhere else!! Thanks ladies for always taking care of me 💕
  • IG
    Ivana Garcia
    Jan 24, 2026
    1.0
    Horrible customer service and sloppy dressed workers. They talk on their phones cursing to whoever is on the other end and simply do not care about the customers in front of them. So unprofessional, never going back to this Dunkin!
  • AM
    Alex Mason
    Jan 11, 2026
    1.0
    Arrived there 40 minutes before closing and had a couple of things to order. After, ordering a drink and a bagel, the employee rudely said that they are closing soon, so I told her to just cancel the order and left. They were extremely rude, unprofessional and incompetent to even make 2 simple drinks and a bagel. I am not the only person in the area that has had a poor experience due to lazy workers at this specific location and was warned about this by others. Will definitely not be returning to this location until current staff is replaced by some competent workers.
  • MC
    Malik Chery
    Jan 9, 2026
    1.0
    Can’t even use the bathroom in peace. Went to take a #2 for no longer than 10 minutes and immediately started getting harassed by an employee constantly knocking on the door so I can get out. Would rate 0 stars if I could.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in East Haven, CT?

Dunkin' in East Haven, CT is open daily from 4:30 AM to 9:00 PM.

What new holiday drinks are available at Dunkin' this season?

This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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