Dunkin'

Reviews

• MG

  Matthew Gambardella

  Nov 15, 2025
  1.0
  This location, while not the location I normally go to when going to Dunkin', was the closest to me at the time, so I decided to place a mobile order and pick it up thru the drive thru, thinking it would be like any other experience that I've had. Boy, was I wrong. The employees were rude, didn't care and were on the phone while only giving me the drink I ordered. I ordered a sandwich and coffee roll, too. Sat at the window for 10 minutes while the employees were cleaning and talking on the phone, completely ignoring me. Another employee came up to the window and mumbled. Couldn't really hear him. I told him that I only got my drink and that I ordered two other items. He then gave me my sandwich, which appeared to have been sitting on the counter the whole time. Then he said they had no coffee rolls left, so I got a donut. No problem. Given only 1 item of my 3 item order and then ignoring me for 10 minutes? That's the problem. Never got an apology. Didn't expect one. I emailed their customer care. Will be hearing back on Monday. Definitely avoid this location. The employees don't seem to care, so why should we? There are plenty of other locations with great service! Definitely avoid this location, though!
• GA

  Gail Anderson

  Oct 14, 2025
  1.0
  My toasted buttered bagel was given to me barely at room temperature. No browning at all, but huge globs of butter still sitting on it after plenty of butter had already melted in to the bagel itself. I used the napkins to wipe off the extra butter and spread it to a section that was hadn't been buttered yet and then proceeded to eat my bagel as I drove away. By the time I got to the next store, my pants were full of grease stains. I thought I hadn't leaned over the bag properly, until I realized there had been so much butter it leaked through their paper bag/wrapper that you're supposed to eat from. I went back to just report it, and tell them I was going to try to clean my pants, but I wanted to report it while it was new. The manager was talking to me when the employee who had made this horrible bagel, jumped in and rudely started attacking me. She kept saying it wasn't her issue ... Not her problem, They don't replace clothes. Even though nobody was talking to her, and she had already stated that she WASN'T the manager, she just kept it up, spewing her hate, even as I walked out. I would never ever go to this dunkin' donuts again , horrible service , not to mention that the bagel was doughy. DON'T go there if you have time to go down the street to the other Dunkin!!
• SA

  s a

  Sep 17, 2025
  5.0
  Never been to this Dunkin before. Just came here this morning 9/17/25 for my breakfast. I'm very picky and like my matcha latte a certain way. THEY NAILED IT. Thank you for your wonderful communication and excellent delivery. 💜
• ES

  Erik Siclari

  Aug 18, 2025
  1.0
  Wow left my coffee and bagel behind counter and repeatedly called out “miahh” which I assume meant medium hot but complete and total disregard for customer service.
• FS

  Farooq Al shaikhli

  Jul 24, 2025
  5.0
  Every child every time I get my order right? Which is a surprise record somewhere else. Different Dunkin'. Donuts. You would never get you're older right.

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