Dunkin'

3.4
215 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
704 Foxon Rd, East Haven, CT
06513, United States

Hours

Reviews

3.4
215 reviews
5 stars
90
4 stars
31
3 stars
24
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Staff Attitude

Feedback highlighted a lack of professionalism among employees, with several instances of staff being dismissive or disrespectful.

Inconsistency

Service quality varied significantly depending on the time of day, with the morning crew receiving praise while the afternoon and evening shifts were criticized.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative overall experience.

Positive Experiences

Despite the negative feedback, some customers noted positive interactions with specific staff members and appreciated the quality of certain menu items.
  • AM
    Alex Mason
    1 day ago
    1.0
    Arrived there 40 minutes before closing and had a couple of things to order. After, ordering a drink and a bagel, the employee rudely said that they are closing soon, so I told her to just cancel the order and left. They were extremely rude, unprofessional and incompetent to even make 2 simple drinks and a bagel. I am not the only person in the area that has had a poor experience due to lazy workers at this specific location and was warned about this by others. Will definitely not be returning to this location until current staff is replaced by some competent workers.
  • MC
    Malik Chery
    3 days ago
    1.0
    Can’t even use the bathroom in peace. Went to take a #2 for no longer than 10 minutes and immediately started getting harassed by an employee constantly knocking on the door so I can get out. Would rate 0 stars if I could.
  • SD
    Stephanie Davis
    Dec 30, 2025
    2.0
    The workers here are really kind and will mannered but you’re better off driving a little further up the road it’s so much faster. Also at this location specifically the iced tea is bitter and over steeped.
  • TO
    Tabee o
    Dec 21, 2025
    1.0
    This store is truly irresponsible. We waited in line for 20min at the drive-thru, only to find them chatting when we got to the window.
  • AC
    Aleyna Celik
    Nov 25, 2025
    1.0
    I ordered 5 drinks and got yelled at by the worker for ordering and I called them when I got home and the guy picked only to be extremely rude telling me to come get it again going back and forth with a disgusting attitude I asked for his name and he didn’t provide it I asked to speak to a manager and HE hung up on my face I’m not one to complain but I am extremely stunned by this interaction picture below

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in East Haven, CT?

Dunkin' in East Haven, CT is open daily from 4:30 AM to 9:00 PM.

What new holiday drinks are available at Dunkin' this season?

This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.