Wendy's

3.6
1356 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in East Hartford, CT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s East Hartford, CT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
303 Main St., East Hartford, CT
06118, United States

Hours

Reviews

3.6
1,356 reviews
5 stars
506
4 stars
298
3 stars
230
2 stars
99
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with rude staff and long wait times being common complaints.

Speed of Service

The drive-thru and in-store service were frequently criticized for being extremely slow, with long wait times reported consistently.

Food Quality

Food quality was inconsistent, with some customers receiving cold or incorrect orders, while others praised the freshness of their meals.

Staff Attitude

While some staff members were noted for being friendly and helpful, others were described as unprofessional and dismissive.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and tables, which negatively impacted the dining experience.
  • MZ
    Major Zatixs
    Nov 11, 2025
    1.0
    Terrible experience. I went to this Wendy’s and was served completely cold food. When I asked for a refund or to have it remade, the staff refused and wouldn’t even give me my food back. The situation got so bad that I actually had to call the police just to get my refund. It was unbelievable and incredibly frustrating. I’ve never had to deal with something like that at a fast food place before. Management really needs to train their staff better on how to handle customer complaints.
  • SS
    Salad Snack1
    Nov 7, 2025
    1.0
    Terrible customer service. The employees are insanely rude and couldn't get a simple order correct. I was standing away from the line to grab my pickup order, and had multiple employees rudely telling me where the line starts as if I was confused. Finally after waiting, my order was totally wrong. Avoid this place at all costs.
  • ND
    Nick Dill
    Nov 6, 2025
    1.0
    The absolute slowest service Wendy’s in the country. Even if you’re the only one in line, expect to wait at least 10 minutes doesn’t matter what time of day you come.
  • MC
    matthew conicelli
    Nov 6, 2025
    1.0
    Location closes at 2am but they stop interacting with drive thru at 1:30 after waiting for 15 minutes. Somebody needs to be fired. They’re inside their cooking food for the Saul is making them myself strength sitting on the counter
  • JG
    Justin Grant
    Oct 31, 2025
    1.0
    Mobile order 10 minutes in advance got there four cars ahead of me each one had to wait 5-10 minutes to place their order I go through now late for returning to work so no time to correct the missing and incorrect items in my order. $20 for a salad and a bowl of chili come on…

Frequently Asked Questions About Wendy's

Is East Hartford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.