At Wendy’s in East Hartford, CT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s East Hartford, CT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.
Customer Service
Feedback highlighted a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional behavior.
Food Quality
There were numerous complaints about food quality, including cold or incorrect orders, and issues with cleanliness in the restaurant.
Management Issues
Several reviews pointed to poor management practices, including inadequate staff training and lack of accountability for mistakes.
RM
Raymond Martinchek
Dec 30, 2025
1.0
Drive-through attendant insisted that I back up halfway back in the drive-through line and pull back up for no reason. Gave me an attitude and the food order was wrong. The store manager needs to definitely go through some customer service skills with the employees. Lazy and attitude problems.
EE
Eliott
Dec 23, 2025
1.0
They're are litterally workers inside. Says close at 2am but apparently it's closed at 9pm
CA
Cesar A
Dec 20, 2025
1.0
The Service is terrible very slow when you go in
JL
Jesús López
Dec 18, 2025
1.0
Very slow service. Its a fast food restaurant. I shouldn't have to wait 10-15 minutes in the drive thru.
AH
Adam H.
Dec 16, 2025
1.0
Absolutely terrible experience, sat in drive through line and didn’t move for over 20 minutes, called the place and a worker said something I couldn’t understand at all and just hung up. And fast food workers wonder why they make minimum wage. LOL
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in East Hartford, CT?
The drive-through is open from 7:00 AM to 2:00 AM Monday through Thursday, extends to 3:00 AM on Fridays and Saturdays, and is open from 8:00 AM to 2:00 AM on Sundays.
Does the Wendy's at 303 Main St. in East Hartford serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's in East Hartford?
Yes, delivery is available. Check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment options are accepted at Wendy's East Hartford?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact this Wendy's location?
You can contact the Customer Care team through the live chat on the Contact page, call 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey, or call the location directly at (860) 200-8539.
Where can I find Wendy's menu and pricing for the East Hartford location?
Menu and pricing details are available on order.wendys.com or the Wendy’s mobile app after selecting the East Hartford location.
Are there any nearby gas stations to Wendy's at 303 Main St.?
Yes, Philips 66 and Shell gas stations are nearby, which could be convenient for customers to fuel up before or after dining at Wendy's.
What other fast food restaurants are close to Wendy's East Hartford?
Nearby fast food options include The Original Augie & Ray's Drive-In and Pratt's, offering alternative meal choices for customers exploring the area.
Are there any nearby schools around Wendy's at 303 Main St.?
Yes, Pathways Academy of Technology & Design and Riverside Magnet School are nearby, making Wendy's a convenient dining spot for students and staff.
Can I use the Wendy's app to order and get specials at the East Hartford location?
Yes, you can download the Wendy’s app to order food and access specials and deals available at this location.