At Wendy’s in East Hartford, CT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s East Hartford, CT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Speed of Service
The drive-thru and in-store service were frequently criticized for being extremely slow, with long wait times reported consistently.
Food Quality
Food quality was inconsistent, with some customers receiving cold or incorrect orders, while others praised the freshness of their meals.
Staff Attitude
While some staff members were noted for being friendly and helpful, others were described as unprofessional and dismissive.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and tables, which negatively impacted the dining experience.
MZ
Major Zatixs
Nov 11, 2025
1.0
Terrible experience. I went to this Wendy’s and was served completely cold food. When I asked for a refund or to have it remade, the staff refused and wouldn’t even give me my food back. The situation got so bad that I actually had to call the police just to get my refund. It was unbelievable and incredibly frustrating. I’ve never had to deal with something like that at a fast food place before. Management really needs to train their staff better on how to handle customer complaints.
SS
Salad Snack1
Nov 7, 2025
1.0
Terrible customer service. The employees are insanely rude and couldn't get a simple order correct. I was standing away from the line to grab my pickup order, and had multiple employees rudely telling me where the line starts as if I was confused. Finally after waiting, my order was totally wrong. Avoid this place at all costs.
ND
Nick Dill
Nov 6, 2025
1.0
The absolute slowest service Wendy’s in the country. Even if you’re the only one in line, expect to wait at least 10 minutes doesn’t matter what time of day you come.
MC
matthew conicelli
Nov 6, 2025
1.0
Location closes at 2am but they stop interacting with drive thru at 1:30 after waiting for 15 minutes. Somebody needs to be fired. They’re inside their cooking food for the Saul is making them myself strength sitting on the counter
JG
Justin Grant
Oct 31, 2025
1.0
Mobile order 10 minutes in advance got there four cars ahead of me each one had to wait 5-10 minutes to place their order I go through now late for returning to work so no time to correct the missing and incorrect items in my order. $20 for a salad and a bowl of chili come on…
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in East Hartford, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter East Hartford, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 200-8539.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does East Hartford Wendy’s serve breakfast?
Yes, this Wendy’s location in East Hartford, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in East Hartford, CT?
The drive-through is open from 7:00 AM to 2:00 AM Monday through Thursday, extends to 3:00 AM on Fridays and Saturdays, and is open from 8:00 AM to 2:00 AM on Sundays.
Does the Wendy's at 303 Main St. in East Hartford serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's in East Hartford?
Yes, delivery is available. Check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment options are accepted at Wendy's East Hartford?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact this Wendy's location?
You can contact the Customer Care team through the live chat on the Contact page, call 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey, or call the location directly at (860) 200-8539.
Where can I find Wendy's menu and pricing for the East Hartford location?
Menu and pricing details are available on order.wendys.com or the Wendy’s mobile app after selecting the East Hartford location.
Are there any nearby gas stations to Wendy's at 303 Main St.?
Yes, Philips 66 and Shell gas stations are nearby, which could be convenient for customers to fuel up before or after dining at Wendy's.
What other fast food restaurants are close to Wendy's East Hartford?
Nearby fast food options include The Original Augie & Ray's Drive-In and Pratt's, offering alternative meal choices for customers exploring the area.
Are there any nearby schools around Wendy's at 303 Main St.?
Yes, Pathways Academy of Technology & Design and Riverside Magnet School are nearby, making Wendy's a convenient dining spot for students and staff.
Can I use the Wendy's app to order and get specials at the East Hartford location?
Yes, you can download the Wendy’s app to order food and access specials and deals available at this location.