Wendy's

3.6
1369 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in East Hartford, CT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s East Hartford, CT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
303 Main St., East Hartford, CT
06118, United States

Hours

Reviews

3.6
1,369 reviews
5 stars
511
4 stars
300
3 stars
230
2 stars
99
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.

Customer Service

Feedback highlighted a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional behavior.

Food Quality

There were numerous complaints about food quality, including cold or incorrect orders, and issues with cleanliness in the restaurant.

Management Issues

Several reviews pointed to poor management practices, including inadequate staff training and lack of accountability for mistakes.
  • RM
    Raymond Martinchek
    Dec 30, 2025
    1.0
    Drive-through attendant insisted that I back up halfway back in the drive-through line and pull back up for no reason. Gave me an attitude and the food order was wrong. The store manager needs to definitely go through some customer service skills with the employees. Lazy and attitude problems.
  • EE
    Eliott
    Dec 23, 2025
    1.0
    They're are litterally workers inside. Says close at 2am but apparently it's closed at 9pm
  • CA
    Cesar A
    Dec 20, 2025
    1.0
    The Service is terrible very slow when you go in
  • JL
    Jesús López
    Dec 18, 2025
    1.0
    Very slow service. Its a fast food restaurant. I shouldn't have to wait 10-15 minutes in the drive thru.
  • AH
    Adam H.
    Dec 16, 2025
    1.0
    Absolutely terrible experience, sat in drive through line and didn’t move for over 20 minutes, called the place and a worker said something I couldn’t understand at all and just hung up. And fast food workers wonder why they make minimum wage. LOL

Frequently Asked Questions About Wendy's

Is East Hartford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in East Hartford, CT?

The drive-through is open from 7:00 AM to 2:00 AM Monday through Thursday, extends to 3:00 AM on Fridays and Saturdays, and is open from 8:00 AM to 2:00 AM on Sundays.