Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local East Hartford Subway® Restaurant at 395 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on staff attitude; some customers reported friendly service while others experienced rudeness and poor customer interactions.
Food Quality
Food quality is generally praised, but there are complaints about freshness and specific items like the tuna sandwich.
Cleanliness
The location is often noted for being clean, though there are concerns about unsanitary practices by some staff.
Speed of Service
Service speed is inconsistent; some customers experienced long wait times while others reported quick service.
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Preston Billingsley
Jan 30, 2026
1.0
Called over 4 times and they let the phone ring non stop every time. Horrible staff
II
Its_me_Cara
Dec 24, 2025
1.0
Drive from Cromwell because it was the closest one that was open till 10pm. We Arrived at 930pm to find it was closed already. This seems to be the norm for subways now. They just do whatever they want, it they can do that what else are they lacking in.
MV
Michael Vichiola
Nov 22, 2025
3.0
I’ve had good experiences in store here, but maybe not as much over the phone. I accidentally placed an order to the wrong store and i feel that the gentleman who answered wasnt helpful (or didnt sound like he cared). As someone who works in customer service myself, i find this disappointing.
HR
Harry Rodriguez
Oct 7, 2025
4.0
Good in service, fresh food positive experience for me.