Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Food Quality
Numerous reviews mentioned issues with food quality, including cold and improperly prepared items.
Customer Service
There were frequent complaints about rude and unprofessional staff behavior, with some customers feeling disrespected during their interactions.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, several customers praised friendly staff and enjoyable food experiences, highlighting specific employees who provided excellent service.
KD
K Davis
Feb 5, 2026
3.0
Prices are making ppl use that app! I got a large fry and tea for 2$and change the other day.
TP
Theresa Powers
Jan 29, 2026
5.0
Food an atmosphere was delightful 😊 an amazing as always.
JC
Jah Cuadrado
Dec 21, 2025
5.0
Just wanna give a shoutout to Kj, he was very nice and made the order quick and easy, I was having an alright day and his kindness around the holidays cheered me up
ME
Melania's Healing Edge
Dec 9, 2025
5.0
We went through the drive‑through and noticed the signage was outdated, still advertising Halloween buckets instead of the Grinch meals. Unfortunately, this location didn’t have the Grinch meal available, and the ice cream machine was down as well. On the bright side, the order takers were friendly, thorough, and cooperative, which made the visit pleasant despite those hiccups.
What are the regular operating hours for McDonald's at 1261 Burnside Ave?
McDonald's at 1261 Burnside Ave is open daily from 5:00 AM to midnight.
During what hours is the drive-through service available?
The drive-through is open every day from 5:00 AM to midnight.
What delivery options does this McDonald's location offer?
This location offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service.
Where is McDonald’s located?
McDonald’s is located at 1261 Burnside Ave, East Hartford, CT 06108, USA.
What nearby places can I visit around McDonald's at 1261 Burnside Ave?
Nearby places include The Conduit Center (meditation and yoga studio), Atlantis Fresh Market (convenience store and restaurant), and Godavari Restaurant (Indian cuisine).
Can I use nearby transit or travel services to get to McDonald's?
Yes, Connecticut Car Services, a transportation and limo service, is nearby and can help you get to McDonald's with ease.
Are there other dining options near McDonald's at 1261 Burnside Ave?
Yes, nearby dining options include Marco Polo Restaurant & Banquets for Italian cuisine and Godavari Restaurant for Indian food, offering variety after your McDonald's visit.
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