Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,032 reviews
5 stars
386
4 stars
215
3 stars
162
2 stars
71
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Customer Service
Mixed feedback on customer service; while some employees were praised for their friendliness, many reviews highlighted rude behavior and unprofessionalism from staff.
Food Quality
Numerous complaints about cold food and incorrect orders, with some customers expressing disappointment in the overall quality of the meals.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions, particularly in the dining area and bathrooms.
- JCJah CuadradoDec 21, 20255.0Just wanna give a shoutout to Kj, he was very nice and made the order quick and easy, I was having an alright day and his kindness around the holidays cheered me up
- MEMelania's Healing EdgeDec 9, 20255.0We went through the drive‑through and noticed the signage was outdated, still advertising Halloween buckets instead of the Grinch meals. Unfortunately, this location didn’t have the Grinch meal available, and the ice cream machine was down as well. On the bright side, the order takers were friendly, thorough, and cooperative, which made the visit pleasant despite those hiccups.
- MKMary KnowlesDec 3, 20253.0Went thru the drive thru.
- DWDante WigginsNov 14, 20255.0Best food service interaction I’ve had in a long time, Khalil (hope I spelled it right) was making us laugh even though it was 11:30pm and he was working alone. I’d go back just to see him at the drive through again! (Food was on point as well 👍🏾)
- CGCesar v GaldamezOct 13, 20251.0The staffs need a better management, always missing food items.. the drive thru people are kool , well spoken..
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1261 Burnside Ave?
McDonald's at 1261 Burnside Ave is open daily from 5:00 AM to midnight.
During what hours is the drive-through service available?
The drive-through is open every day from 5:00 AM to midnight.
What delivery options does this McDonald's location offer?
This location offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service.
Where is McDonald’s located?
McDonald’s is located at 1261 Burnside Ave, East Hartford, CT 06108, USA.
What nearby places can I visit around McDonald's at 1261 Burnside Ave?
Nearby places include The Conduit Center (meditation and yoga studio), Atlantis Fresh Market (convenience store and restaurant), and Godavari Restaurant (Indian cuisine).
Can I use nearby transit or travel services to get to McDonald's?
Yes, Connecticut Car Services, a transportation and limo service, is nearby and can help you get to McDonald's with ease.
Are there other dining options near McDonald's at 1261 Burnside Ave?
Yes, nearby dining options include Marco Polo Restaurant & Banquets for Italian cuisine and Godavari Restaurant for Indian food, offering variety after your McDonald's visit.