Brand Certified
McDonald's
3.5(1041 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1261 Burnside Ave, East Hartford, CT
06108, United States
Certified by McDonald's • Mar 01, 2026
(860) 528-7380
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,041 reviews
5 stars
393
4 stars
217
3 stars
163
2 stars
71
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Food Quality
Numerous reviews mentioned issues with food quality, including cold and improperly prepared items.
Customer Service
There were frequent complaints about rude and unprofessional staff behavior, with some customers feeling disrespected during their interactions.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, several customers praised friendly staff and enjoyable food experiences, highlighting specific employees who provided excellent service.
- KDK DavisFeb 5, 20263.0Prices are making ppl use that app! I got a large fry and tea for 2$and change the other day.
- TPTheresa PowersJan 29, 20265.0Food an atmosphere was delightful 😊 an amazing as always.
- JCJah CuadradoDec 21, 20255.0Just wanna give a shoutout to Kj, he was very nice and made the order quick and easy, I was having an alright day and his kindness around the holidays cheered me up
- MEMelania's Healing EdgeDec 9, 20255.0We went through the drive‑through and noticed the signage was outdated, still advertising Halloween buckets instead of the Grinch meals. Unfortunately, this location didn’t have the Grinch meal available, and the ice cream machine was down as well. On the bright side, the order takers were friendly, thorough, and cooperative, which made the visit pleasant despite those hiccups.
- MKMary KnowlesDec 3, 20253.0Went thru the drive thru.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1261 Burnside Ave?
McDonald's at 1261 Burnside Ave is open daily from 5:00 AM to midnight.
During what hours is the drive-through service available?
The drive-through is open every day from 5:00 AM to midnight.
What delivery options does this McDonald's location offer?
This location offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service.
Where is McDonald’s located?
McDonald’s is located at 1261 Burnside Ave, East Hartford, CT 06108, USA.
What nearby places can I visit around McDonald's at 1261 Burnside Ave?
Nearby places include The Conduit Center (meditation and yoga studio), Atlantis Fresh Market (convenience store and restaurant), and Godavari Restaurant (Indian cuisine).
Can I use nearby transit or travel services to get to McDonald's?
Yes, Connecticut Car Services, a transportation and limo service, is nearby and can help you get to McDonald's with ease.
Are there other dining options near McDonald's at 1261 Burnside Ave?
Yes, nearby dining options include Marco Polo Restaurant & Banquets for Italian cuisine and Godavari Restaurant for Indian food, offering variety after your McDonald's visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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