Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,028 reviews
5 stars
383
4 stars
215
3 stars
161
2 stars
71
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported slow service, particularly in the drive-thru, with long wait times for food orders.
Food Quality
Many reviews mentioned issues with cold food, incorrect orders, and overall poor food quality.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Management Issues
Feedback indicated a need for better management and training for staff to improve customer service.
- DWDante WigginsNov 14, 20255.0Best food service interaction I’ve had in a long time, Khalil (hope I spelled it right) was making us laugh even though it was 11:30pm and he was working alone. I’d go back just to see him at the drive through again! (Food was on point as well 👍🏾)
- CGCesar v GaldamezOct 13, 20251.0The staffs need a better management, always missing food items.. the drive thru people are kool , well spoken..
- TATahir AzizOct 8, 20255.0Nice
- KRKeishla RodriguezSep 15, 20255.0Las personas que trabajan ahi me Han tratando siempre con mucho respeto. Las managers hacen lo que puedes para complacer al cliente. Muy contenta con rl servicio
- DADaniel AliceaSep 9, 20251.0I had no issues with food or service and the facility looked clean. As I’m walking into the restaurant with my 4 year old there were 2 male employees smoking weed IN FRONT of the restaurant. They couldn’t even go to the back or something. Completely unprofessional. Probably didn’t even wash their hands. And I’m sure this happens every break. I don’t need a lame apology or my money back. JUST DO BETTER. 0 respect for customers and kids.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1261 Burnside Ave?
McDonald's at 1261 Burnside Ave is open daily from 5:00 AM to midnight.
During what hours is the drive-through service available?
The drive-through is open every day from 5:00 AM to midnight.
What delivery options does this McDonald's location offer?
This location offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service.
Where is McDonald’s located?
McDonald’s is located at 1261 Burnside Ave, East Hartford, CT 06108, USA.
What nearby places can I visit around McDonald's at 1261 Burnside Ave?
Nearby places include The Conduit Center (meditation and yoga studio), Atlantis Fresh Market (convenience store and restaurant), and Godavari Restaurant (Indian cuisine).
Can I use nearby transit or travel services to get to McDonald's?
Yes, Connecticut Car Services, a transportation and limo service, is nearby and can help you get to McDonald's with ease.
Are there other dining options near McDonald's at 1261 Burnside Ave?
Yes, nearby dining options include Marco Polo Restaurant & Banquets for Italian cuisine and Godavari Restaurant for Indian food, offering variety after your McDonald's visit.