Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
376 reviews
5 stars
177
4 stars
72
3 stars
29
2 stars
12
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and poor customer interactions, leading to frustration and disappointment.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items and incorrect modifications, contributing to a negative experience.
Management Concerns
Customers expressed dissatisfaction with management's absence and lack of oversight, which they believe contributes to the poor service and operational issues.
Food Quality
Several reviews mentioned issues with food quality, including stale or burnt items, impacting overall satisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members, indicating that service quality can vary.
- KNKayleh NgovAug 30, 20251.0How im gonna order ahead of time and you gonna take 29 minutes to make my 2 sandwiches AND put the wrong cheese 😭 lock in
- AFAida FlahertyAug 23, 20251.0Terrible service, I ordered on the mobile app. After waiting 15 minutes, I am told, that my order is not available. And couldn't refund my money. The kept insisting i order something else. Even though I didn't want something else. So, I was asked to come back next day. Never going back. Very disappointing 😞
- MKMeisha KalugiraAug 10, 20251.0Very unhappy. The young lady serving us seemed very nice . I ordered two medium refreshers and when I got to the window , she charged me for a small and a medium. I told her that I ordered two mediums and said sorry very nicely and redid my order. I pulled off and realized that all that done was more ice added to a small to make it look like it was a medium. I tried calling the store and machine says that they are too busy. This was very dishonest. I wanted to go back but running low on time. When you pay for something you should get what you pay for and not have someone try to deceive you . Now I gave a cup full of ice. I will not come back and would not recommend anyone to go there. My husband buys his coffee at this location all the time and I am going to tell him and my family members not to buy from this location. This might seem extreme due to what this worker did but it is just so dishonest when you are a hard working person and trust that people are dealing with you in sincerity .
- CLCierra LynchJul 15, 20255.0Went there today at noon for the first time, and my chipotle wraps were perfectly done👏
- LMLily M.Jun 4, 20251.0This used to be my go to spot after work but almost every single time I order on the app there is always something unavailable. Let me note this is not the staffs fault but Dunkins fault the staff is always very friendly but the app should really reflect what is left for the day. Another issue is managment is never there. If the app can't reflect the stock fine but why is it that I can NEVER get a refund for whats not available. I'm always told that a manager is not there and Id have to come back when they are. Why isn't there a lead at all times with the ability to make refunds? This also isn't a one off issue I've had this happen multiple times. Ordering from the app just is not worth the hassle.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in East Hartford, CT?
Dunkin' East Hartford is open daily from 4:00 AM to 8:00 PM.
Does Dunkin' East Hartford offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services.
What types of meals does Dunkin' in East Hartford serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order ahead using a mobile app for faster service at Dunkin' East Hartford?
Yes, you can use the Dunkin' mobile app available for iOS and Android to order ahead for a fast grab and go experience.
What new holiday drinks are available at Dunkin' East Hartford?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
What are some popular specialties offered at Dunkin' East Hartford?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' East Hartford have a drive-thru?
Yes, this location features a drive-thru for convenient service.
What nearby pizza restaurants can I visit after Dunkin' East Hartford?
Nearby pizza restaurants include C&E Pizza Restaurant, Alfresco Restaurant, Village Pizza, and East Hartford Pizza Restaurant - great spots to enjoy a meal after your visit to Dunkin'.
How can Dunkin' East Hartford's location near the Labor Field Concession Stand benefit customers?
The proximity to Labor Field Concession Stand, a sports and recreation venue, makes Dunkin' a convenient stop for refreshments before or after attending events there.
Are there any nearby shops where I can run errands after grabbing coffee at Dunkin' East Hartford?
Yes, you can visit stores like Circle H Food Mart, Dollar General, Family Dollar, and Jays Discount for groceries, convenience items, or crafts after your Dunkin' visit.