Dunkin'

3.7
495 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
265 Ellington Rd, East Hartford, CT
06108, United States

Hours

Reviews

3.7
495 reviews
5 stars
221
4 stars
97
3 stars
63
2 stars
33
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and untrained staff.

Cleanliness

The location was noted for being clean and organized, although some reviews mentioned issues with the bathroom.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing stale items, incorrect orders, and poorly prepared food.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and lack of professionalism.

Operational Issues

Customers experienced problems with the store's hours and inconsistent availability of menu items.
  • KS
    Krystyna Subrian
    4 days ago
    1.0
    Service is so slow and they always get the order wrong! Drive thru line always takes forever!
  • CP
    C P
    Nov 7, 2025
    5.0
    Mona is the absolute best! She's fast and attentive and friendly. I go to so many Dunkin Donuts and she is the best of all of them.
  • AG
    Antwion Granderson
    Oct 14, 2025
    5.0
    Really great experience at this Dunkin' Donuts. Mason and Andrew are very great energetic and welcoming. I will always come back to this Dunkin' Donuts when I see them there good energy good service good people.💯👌
  • JS
    John Sanchez
    Oct 2, 2025
    4.0
    The coffee was fresh and well made. The lobby was clean, organized and pleasant to be in. The bathroom was clean and well stocked. The service was fast albeit it wasn't peak time. I would absolutely return to this location.
  • CR
    Celly Roma
    Sep 22, 2025
    2.0
    Every time I go, there’s somebody inexperienced or the service is very poor. The manager took 5 to 10 minutes, talking to her employees in front of the window while I waited for my order then she gave me an attitude. This is not the first occurrence of poor service.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in East Hartford, CT?

Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' in East Hartford offers both delivery and curbside pickup services.