Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
495 reviews
5 stars
221
4 stars
97
3 stars
63
2 stars
33
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Staff Training
Numerous comments indicated a lack of training among staff, leading to poor service and mistakes in order fulfillment.
Cleanliness
While some customers noted cleanliness in the lobby and bathrooms, others reported unsanitary conditions and a lack of attention to hygiene.
Customer Service
Feedback on customer service was mixed, with some praising individual staff members while many others criticized rudeness and unprofessional behavior.
- KSKrystyna SubrianNov 20, 20251.0Service is so slow and they always get the order wrong! Drive thru line always takes forever!
- CPC PNov 7, 20255.0Mona is the absolute best! She's fast and attentive and friendly. I go to so many Dunkin Donuts and she is the best of all of them.
- AGAntwion GrandersonOct 14, 20255.0Really great experience at this Dunkin' Donuts. Mason and Andrew are very great energetic and welcoming. I will always come back to this Dunkin' Donuts when I see them there good energy good service good people.💯👌
- JSJohn SanchezOct 2, 20254.0The coffee was fresh and well made. The lobby was clean, organized and pleasant to be in. The bathroom was clean and well stocked. The service was fast albeit it wasn't peak time. I would absolutely return to this location.
- CRCelly RomaSep 22, 20252.0Every time I go, there’s somebody inexperienced or the service is very poor. The manager took 5 to 10 minutes, talking to her employees in front of the window while I waited for my order then she gave me an attitude. This is not the first occurrence of poor service.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in East Hartford, CT?
Dunkin' is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, Dunkin' in East Hartford offers both delivery and curbside pickup services.
What holiday drinks can I try at Dunkin' during the holiday season?
You can try the NEW Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Where is Dunkin' in East Hartford located?
It's located at 265 Ellington Rd, East Hartford, CT 06108.
What types of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food for breakfast, lunch, brunch, and dinner.
Can customers order ahead using a mobile app?
Yes, customers can order ahead using the Dunkin’ mobile app available on both iOS and Android devices for a fast grab and go experience.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' features a drive-thru for convenient service.
Are there any nearby coffee shops where I can compare or try other options?
Nearby, there is another Dunkin' coffee shop, offering similar coffee and donut options, and Starbucks is also a competitor in the area.
What nearby amenities can I visit before or after grabbing coffee at Dunkin'?
You can visit Bank of America ATM, Rent-A-Center for retail needs, and Accurate Personnel for employment services, all located close to Dunkin'.
Are there nearby dining options aside from Dunkin' in East Hartford?
Yes, nearby restaurants include Luen Hop Chinese Restaurant and Subway, offering diverse dining choices near Dunkin'.