Dunkin'

3.8
731 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
364 Silver Ln, East Hartford, CT
06118, United States

Hours

Reviews

3.8
731 reviews
5 stars
349
4 stars
145
3 stars
89
2 stars
39
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including wrong drinks and food items, leading to customer dissatisfaction.

Coffee Quality

Several customers complained about the quality of the coffee, describing it as burnt or improperly made.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall feedback indicated a lack of consistent customer service.

Cleanliness and Atmosphere

Reviews mentioned cleanliness issues within the establishment, with some customers noting a need for better maintenance and a brighter atmosphere.
  • GC
    Game Changer
    2 days ago
    5.0
    Doreen an Issac 3rd shift are the best, great service, 👍👌
  • AM
    Angel Mendez
    Nov 14, 2025
    1.0
    I’ll go there just about four times a day every day and before they used to have good workers who made good coffee made just the way the customer wanted it but they have a lot of new people but also some of the old people there are now they just been making the coffee wrong every time you ask for what you want and it doesn’t come out the way you want it you gotta keep going back to have them redo it. It shouldn’t be like that. I feel like they making the coffee the way they wanna make it not how the customer pays for it other than that there’s no other issues.
  • DF
    David Michael Freeman
    Nov 12, 2025
    4.0
    Problem is consistency between stores and foods overall delivery. If I ordered the same order down the road. It would be prepared differently.
  • OR
    OMar Rivera
    Nov 9, 2025
    5.0
    Wow! This is probably the best filled bakery cabinet of any Dunkin’ Donuts that I’ve been to lately. Great location near The Rent! (Pratt and Whitney Stadium
  • LC
    Luis Castrellon
    Nov 4, 2025
    5.0
    ⭐⭐⭐⭐⭐ Great coffee and delicious food! I went with my kid, and the staff was friendly and welcoming. The food and drinks were fresh, though the service wasn’t very fast. Still a nice spot for a quick breakfast or coffee run with family.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in East Hartford, CT?

Dunkin' East Hartford is open 24/7, every day of the week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at the East Hartford location.