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Dunkin'

3.8
(746 reviews)

Business Details

364 Silver Ln, East Hartford, CT
06118, United States
(860) 895-9303
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
364 Silver Ln, East Hartford, CT
06118, United States

Hours

Reviews

3.8
746 reviews
5 stars
356
4 stars
147
3 stars
91
2 stars
39
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and inconsistent preparation of food and drinks.

Wait Times

Long wait times, especially during peak hours, were a common complaint, with some customers waiting over 20 minutes.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the establishment.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff attitude was often described as lacking.
  • HB
    Hali Bristol
    1 day ago
    1.0
    Food is hard as a rock every time I come.... why can't they have fresh bagels? Do better......
  • MG
    Monica Gonzalez
    6 days ago
    1.0
    Coffee never done right and sandwich is never toasted even after asking for it to be toasted but today sandwich taste like pure soap!! I don't know what they do in there but this place is legit one of the worst establishments to go to!
  • JJ
    Jax
    Dec 23, 2025
    1.0
    My goodness..... What HORRENDOUS attitudes by the people that work here. Both the very old Caucasian lady and the younger, curvy African American woman gave me disgusting attitudes after I simply asked two questions about the sale some stores had on the whole bean bags and if there store participated. When being checked out by the old lady for the gift card I ended up purchasing, my app was taking forever to load, and I explained as much. She very quickly lost her patience as I apologized and her and asked if she could help the gentleman behind me first as it just was not loading... Well, her response was "*UGH* NO! I have to do this and check you out first now!!" I said "Oh! I apologize its just taking forever to load as the data in here is quite slow" And I got a nasty "mhm whatever" response. I am appalled. If you all do not enjoy working at a 24 hour Dunkin Donuts, QUIT. FIND A NEW JOB. Don't take it out on your customers who come in to ask a couple of questions the night before Christmas Eve. Where is the holiday spirit and kindness? Certainly lacking at this Dunkin. I will never come here for a coffee based on their attitudes alone. Find another Dunkin down the street (3 min drive to Main Street in East Hartford, they are so lovely over there) that won't treat you like dirt on their shoe simply for having the audacity of walking in the store and asking them some questions. My mistake, clearly 🙄
  • TA
    Thomas M (Avarice)
    Dec 20, 2025
    1.0
    Quickly becoming one of the worst Dunkin's I've been too. The service is extremely inconsistent. From the long lines and the drive through, the food and drinks are constantly prepared wrong and gets cold quick.
  • ER
    emroct ruiz
    Dec 7, 2025
    4.0
    The person at the drive thru window didn't say hello. She seemed miserable. The person taking my order was friendly

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in East Hartford, CT?

Dunkin' East Hartford is open 24/7, every day of the week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at the East Hartford location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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