A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Feedback on staff is mixed; while some customers praise friendly and helpful employees, others report rude behavior and poor service experiences.
Store Cleanliness
The store is generally described as clean and well-organized, although there are serious complaints about the condition of the bathrooms.
Product Quality
Customers appreciate the quality of produce and bakery items, but there are significant concerns about the freshness and quality of meat products.
Pricing Issues
Many customers find prices to be high compared to competitors, leading some to consider shopping elsewhere.
Stock Availability
Several reviews mention issues with empty shelves and inconsistent stock, particularly in the produce and meat sections.
ND
Nicole DeMay
4 days ago
1.0
I purchased cheddar cheese and grapes this morning among other things and when I got home I found that the cheese was moldy and the grapes were half rotten. I will not recommend this store. I also tried to take the survey on my receipt and conveniently it would not submit. I wonder if they only accept positive feedback…..??? There is no excuse for the disgusting quality and it’s a waste of my time.
LB
Laurene Baril
6 days ago
3.0
Not consistently stocked. Prices increasing. Produce sucks. Employees generally not friendly or helpful.
MD
Michael Donovan
Jan 30, 2026
5.0
Open 8 :00. Closed 11;00
SP
Sabrina Pinheiro
Jan 6, 2026
5.0
I love shopping at this Stop & Shop! It’s only 6 minutes from my house, which is super convenient. The store is clean, well-organized, and always has everything I need. The fruits and vegetables are always fresh and high quality. The staff are friendly and helpful, and checkout is quick. Shopping here is always a pleasant and easy experience. Highly recommend!
SL
Sharon Lavigne
Sep 25, 2025
4.0
I like Stop & Shop in EH better than most other grocery stores in the tri-town area. I don't know how they compare in price but they are generally very good as grocery stores go. Of course I'm not going to compare them to a Stu Leonards, etc. but EH is pretty good in most categories with the exception of one. They are really terrible at packing the bags. I'm not ready to blame the ee's working there. I believe they have not been trained well enough. I would appreciate more training for these folks in that department. After having to rush through the store to buy hundreds of dollars of groceries way too frequently, I honestly don't want to bag my own groceries or have to re-bag because management hasn't properly trained their employees. Thank you!
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