Stop & Shop

3.8
591 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
11 E High Street, East Hampton, CT
06424, United States

Hours

Reviews

3.8
591 reviews
5 stars
239
4 stars
167
3 stars
83
2 stars
40
1 star
62

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is clean and well-organized, although some reported issues with the bathrooms.

Customer Service

Feedback on customer service is mixed; while some praised friendly and helpful staff, others reported rude interactions and poor service experiences.

Product Quality

Customers expressed concerns about the quality of meat and produce, with several mentioning issues like rancid meat and quickly spoiling produce.

Pricing

The store is frequently described as overpriced compared to competitors, with many customers expressing dissatisfaction with high prices.

Stock Availability

Several reviews highlighted issues with stock levels, particularly in the produce and meat sections, with items often being out of stock.
  • SP
    Sabrina Pinheiro
    6 days ago
    5.0
    I love shopping at this Stop & Shop! It’s only 6 minutes from my house, which is super convenient. The store is clean, well-organized, and always has everything I need. The fruits and vegetables are always fresh and high quality. The staff are friendly and helpful, and checkout is quick. Shopping here is always a pleasant and easy experience. Highly recommend!
  • JL
    Joe LaRosa
    Sep 27, 2025
    1.0
    Awful customer service. I asked an employee for help finding something in the produce section, and he literally scoffed at me and refused to help.
  • SL
    Sharon Lavigne
    Sep 25, 2025
    4.0
    I like Stop & Shop in EH better than most other grocery stores in the tri-town area. I don't know how they compare in price but they are generally very good as grocery stores go. Of course I'm not going to compare them to a Stu Leonards, etc. but EH is pretty good in most categories with the exception of one. They are really terrible at packing the bags. I'm not ready to blame the ee's working there. I believe they have not been trained well enough. I would appreciate more training for these folks in that department. After having to rush through the store to buy hundreds of dollars of groceries way too frequently, I honestly don't want to bag my own groceries or have to re-bag because management hasn't properly trained their employees. Thank you!
  • FG
    Fred G
    Aug 22, 2025
    5.0
    Good quality products, organized shelves, clean store and great customer service
  • GM
    George Morrissette
    Aug 14, 2025
    1.0
    I have never seen a more disgusting bathroom in a grocery store. In my years of life I will never go in that store again. The health department should be called and I may call them for other people's safety too bad for Stop & Shop in East. Connecticut

Frequently Asked Questions About Stop & Shop

What are the operating hours for Stop & Shop in East Hampton, CT?

Stop & Shop in East Hampton is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.

Does Stop & Shop offer grocery delivery or pickup services?

Yes, Stop & Shop offers both delivery and pickup options for groceries, allowing customers to shop in-store or online.