Dunkin'

3.4
329 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Granby, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4 Rainbow Rd, East Granby, CT
06026, United States

Hours

Reviews

3.4
329 reviews
5 stars
131
4 stars
52
3 stars
42
2 stars
20
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.

Food Availability

Multiple reviews mentioned that the location often runs out of popular menu items, including donuts and sandwiches.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty tables and poor food handling practices.

Wait Times

Long wait times in both the drive-thru and in-store were a common complaint, with some customers waiting over 30 minutes.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with friendly staff and good service.
  • MG
    matt glennon
    3 days ago
    1.0
    Horrible..... waited at least five minutes at the drive thru. Two people in front of me left. I waited an I there minute then left also. The last time I was there, they got my order wrong. Never going back again !!!
  • ES
    Erick Smith
    Nov 3, 2025
    1.0
    It must be required that to work in this location, you don’t speak. They are so rude, just throwing people’s food at them. And 95% of the time, it’s the wrong order. Terrible Dunkin! The other one up the road in East Granby is so much better!
  • MC
    Michelle Contenta
    Oct 21, 2025
    1.0
    We had a very bad experience at this Dunkin’ location. One of the staff members was extremely rude and unprofessional during our visit. Not only did she forget to give us our food, but when we finally received it, it was burnt. The overall attitude and lack of care were very disappointing. We’ve always enjoyed Dunkin’, but this visit left a really negative impression. I hope management addresses this issue so future customers don’t have to go through the same thing.
  • WP
    William Pater
    Oct 20, 2025
    2.0
    Halloween decorations are nice. Everything in the store look great. The staff should be dressed as zombies cause that’s what they act like. No emotion They don’t acknowledge you when you walk in the store They barely hand you the drink They don’t tell you your change Their entire facial expression as they don’t care in anyway. Will not return I don’t understand why franchisees don’t just fire people like this. They’re literally ruining your business.
  • RH
    Rachel Haywood
    Oct 18, 2025
    1.0
    If I could give negative stars I would. On a Saturday morning around 11 am, line out the door, drivethru wrapped around building and 3 workers only moving slow as molasses. Didn't greet anyone, just ignored the line and only did drivethru. They were out of every flavor of donut except plain and strawberry frosted. I will never go there again. Its had a bad reputation and it has never changed. I'll go to simsbury which is much better

Frequently Asked Questions About Dunkin'

What holiday drinks and treats can I try at Dunkin' in East Granby during the holiday season?

You can enjoy new items like the Cookie Butter Cloud Latte and the Berry Sangria Refresher, as well as returning favorites such as the Peppermint Mocha and Toasted White Chocolate Signature Lattes.

What are the operating hours for Dunkin' in East Granby, CT?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 7:00 PM.