Dunkin'

3.3
337 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Granby, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4 Rainbow Rd, East Granby, CT
06026, United States

Hours

Reviews

3.3
337 reviews
5 stars
132
4 stars
52
3 stars
42
2 stars
21
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, both in-store and at the drive-thru, often exceeding 20-30 minutes.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with complaints about lack of acknowledgment and poor customer service.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including burnt items and poorly prepared drinks.

Hygiene Issues

Customers noted cleanliness problems, including unsanitary conditions and unkempt dining areas.
  • EB
    Ethan Burke
    Jan 3, 2026
    1.0
    This is easily the worst Dunkin I’ve ever been to everyone here is a grinch and I haven’t ever once gotten my order correctly. NOT ONCE. Iced chi latte is beyond simple. There’s no coffee just ice chi milk and flavorings. And yet wow there was coffee in it. Just close at this point so something better can come in. I love east Granby and this Dunkin treats all their customers as just numbers. Go down the road to the one connected to the gas station. At least then you’ll have a good shot of getting what you asked for.
  • SP
    shawn P
    Dec 29, 2025
    1.0
    I got hot chocolate and I’m starting to think it’s every Dunkin but it was disgusting! 1 it’s boiling hot!! I understand making sure your product is hot for the customer but when you need to wait an hour just to drink the damn thing that’s way too hot. 2 I got hot chocolate and all it is, is boiling water with a hint of chocolate. It’s just water down chocolate.
  • AD
    amelia davis
    Dec 26, 2025
    1.0
    Longest and most unreasonable wait ever. Actually insane. People were leaving out of the line in droves because of how long the wait was and they had plenty of workers
  • MS
    Matthew Shultz
    Dec 22, 2025
    1.0
    Put my donut in with no wax paper bare handed. All attitude, not just one of them....but all of them. Didn't even look me in the eye.
  • JP
    Josh Proffitt
    Dec 22, 2025
    1.0
    I don't care how busy you are, there is NO EXCUSE for my Large Latte to be HALF FOAM! Unfortunately I was in a hurry to meet a client this morning and was unable to go back inside and ask for a remake.

Frequently Asked Questions About Dunkin'

What holiday drinks and treats can I try at Dunkin' in East Granby during the holiday season?

You can enjoy new items like the Cookie Butter Cloud Latte and the Berry Sangria Refresher, as well as returning favorites such as the Peppermint Mocha and Toasted White Chocolate Signature Lattes.

What are the operating hours for Dunkin' in East Granby, CT?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 7:00 PM.