Wendy's

3.6
1053 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Derby, CT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Derby, CT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
709 New Haven Avenue, Derby, CT
06418, United States

Hours

Reviews

3.6
1,053 reviews
5 stars
396
4 stars
251
3 stars
142
2 stars
76
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Food Quality

Customers frequently reported issues with food freshness, including undercooked items, stale fries, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staffing Issues

Many customers noted that the location often appears understaffed, leading to slow service and operational problems.
  • AS
    Augusta Szabo
    Dec 23, 2025
    4.0
    Okay service, very young kids with no care in the world worsk here
  • JG
    Josh Garza
    Dec 17, 2025
    1.0
    Girl with the platinum blonde wig and glasses at the drive thru was so rude and unprofessional. How someone like that gets hired is beyond me.
  • CG
    Courteney G.
    Nov 25, 2025
    1.0
    This is the worst wendys in the area. I have to drive all the way to shelton if I want quality. At least it discourages me from eating fast food. Lord knows I don't need it.
  • BH
    Brett Harrison
    Nov 21, 2025
    1.0
    At 9:30 at night, you're telling me that you don't serve ice cream? I could have went to McDonald's down the road or Burger King in the valkey and gotten milkshakes and ice cream cones at 11 PM. This place is a joke.
  • JC
    Jessica Chien
    Nov 15, 2025
    4.0
    I wanted to show my support to my favorite but struggled fast food chain. But the Derby Wendy's must be struggling to find employees. I went there on a Saturday at 5pm and only the drive through was open. there were about 7 cars in line, several grew tired of waiting and left. After I ordered and paid I was told to pull forward and wait for my food to be delivered. It took at least 12 minutes to receive my food. Not a "Fast Food" experience, the Diner next store would have been quicker. The food quality was there. Me and my BF are happy with their burgers and frosty. Don’t go there at dinner time on the weekend or be prepared to wait like a diner!

Frequently Asked Questions About Wendy's

Is Derby Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours for Wendy's in Derby, CT?

Wendy's in Derby, CT is open every day from 9:00 AM to 12:00 AM.