Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Derby, CT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Derby, CT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,045 reviews
5 stars
394
4 stars
250
3 stars
141
2 stars
76
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some customers finding items inedible.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and trash overflowing.
Staff Attitude
There were numerous complaints about rude or unprofessional staff behavior, particularly at the drive-thru.
Inconsistent Availability
Customers expressed frustration over the unavailability of menu items and discrepancies between posted hours and actual service.
- JCJessica ChienNov 15, 20254.0I wanted to show my support to my favorite but struggled fast food chain. But the Derby Wendy's must be struggling to find employees. I went there on a Saturday at 5pm and only the drive through was open. there were about 7 cars in line, several grew tired of waiting and left. After I ordered and paid I was told to pull forward and wait for my food to be delivered. It took at least 12 minutes to receive my food. Not a "Fast Food" experience, the Diner next store would have been quicker. The food quality was there. Me and my BF are happy with their burgers and frosty. Don’t go there at dinner time on the weekend or be prepared to wait like a diner!
- BEBridget ElliottNov 11, 20254.0I go to this location specifically for Maria to ask bbq sauce for your nuggets. We look forward to seeing her at the drive up.😀
- EJErin JadeNov 5, 20251.0Really disappointed with this Wendy’s visit. The chicken sandwich was severely undercooked — I got stomach sick after just a few bites. Fries were hot and crispy, but that’s about the only positive. The strawberry lemonade was good, too. The cashier at the drive-thru window didn’t say a single word to me — no greeting, no total, nothing — just handed me the drink and moved on. Unprofessional and unpleasant experience overall.
- MSmarjohn sOct 18, 20251.0On 10/18/25 at approximately 11:45 PM, I pulled up to the drive-thru and was immediately told, “Hi, we’re closed,” as soon as I reached the ordering speaker. When I asked why, since the posted closing time is midnight, I was told they had “run out of meat.” I find that very hard to believe and it seemed more like the employee simply didn’t want to take any more orders. Anyway, I hope she no longer works night shift if she can’t handle it.
- MSMartin SotoSep 21, 20251.0Literally just needed a quick bite after a very long day on the road. I’m from out of town, and I was seriously stuck in line for a good 20 minutes when there was only 2 people in front of me. In addition I saw one lady get out of her car and walk up to the drive thru window to talk about missing items. Then they gave me the wrong order..
Frequently Asked Questions About Wendy's
Is Derby Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Derby, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Derby, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (203) 954-0465.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Derby Wendy’s serve breakfast?
Yes, this Wendy’s location in Derby, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's in Derby, CT?
Wendy's in Derby, CT is open every day from 9:00 AM to 12:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's in Derby has a drive-through open daily from 9:00 AM to midnight.
Can I order Wendy's delivery or takeout from the Derby, CT location?
Yes, Wendy's Derby offers delivery and takeout services. You can order through the Wendy's app or at order.wendys.com by selecting your location.
Does Wendy's Derby serve breakfast and what options are available?
Yes, Wendy's Derby serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides. Breakfast is available starting at 9:00 AM.
What payment methods are accepted at Wendy's Derby, CT?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's in Derby, CT located?
Wendy's Derby is located at 709 New Haven Avenue, Derby, CT 06418, USA.
How can I provide feedback or contact Wendy's Derby with questions?
You can call Wendy's Derby directly at (203) 954-0465 or contact their Customer Care team via their website's live chat or phone at 888-624-8140.
Are there any nearby places of interest around Wendy's Derby?
Yes, nearby places include Brothers Four Car Wash, AT&T Store, GameStop, Valley Diner Restaurant, Starbucks, Walmart, and more, which you might visit before or after dining at Wendy's.
Is there public transit or services nearby to help me reach Wendy's Derby?
While specific transit stations are not listed, nearby popular spots like Staples, Santander Bank ATM, and UPS Access Point location can serve as meeting points or references to find Wendy's easily at 709 New Haven Avenue.
What activities or services can I enjoy near Wendy's Derby besides dining?
Nearby you can enjoy services like car washes at Brothers Four Car Wash and Russell Speeder’s Car Wash, shop at Commons At Derby shopping center, or visit the nearby gyms like Snap Fitness and The Edge Fitness Clubs.