McDonald's

3.6
1364 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
44 Division St, Derby, CT
06418, United States

Hours

Reviews

3.6
1,364 reviews
5 stars
544
4 stars
295
3 stars
209
2 stars
80
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Several reviews mentioned issues with food quality, such as cold or improperly cooked items, and complaints about food handling practices.

Pricing Concerns

Customers expressed dissatisfaction with high prices compared to other locations, with some feeling that the value for money was lacking.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported negative experiences with certain employees, indicating inconsistency in service.

Cleanliness

Some reviews highlighted cleanliness as a positive aspect, noting that the restaurant was well-maintained.
  • RR
    Richardsmooth
    3 days ago
    4.0
    NO complaints.
  • LS
    liles Saul
    6 days ago
    5.0
    Literally the best McDonald’s I’ve ever had bro! The food is always fresh as hell around 2-4 by far the best
  • RR
    Rick Racko
    Jan 3, 2026
    1.0
    Customers are never greeted, I observed a customer at the cash register waiting for somebody to come take his order and I told the lady at the pickup window that there was somebody there and she said don't worry he just works here It doesn't matter if you work there or not he was a paying customer, I told the guy sorry but I tried but he just shrugged his shoulders. I know this is a very busy McDonald's and the drive-thru is open 24 hours but you still need to do your job as an employee to make sure the customer is happy I've noticed a lot of DoorDash and Uber eat drivers there frustrated because the orders were taking so long this place and other places like this need dedicated areas to just work on mobile and door dash as well as Uber eats orders that way they get in and out really fast
  • LB
    Luis “My Opinion” Berrios
    Dec 15, 2025
    5.0
    Expensive....
  • NB
    N B
    Dec 9, 2025
    1.0
    Nobody in the window. Not a soul in the place. Not sure if kidnapped or all just walked out. Never wasting my time here again.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Derby, CT?

McDonald's in Derby, CT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at 44 Division St offers drive-thru service, available 24/7.