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McDonald's

3.6
(1371 reviews)

Business Details

44 Division St, Derby, CT
06418, United States
(203) 734-9734
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
44 Division St, Derby, CT
06418, United States

Hours

Reviews

3.6
1,371 reviews
5 stars
546
4 stars
296
3 stars
211
2 stars
81
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, such as cold items, incorrect orders, and concerns about food safety.

Pricing Concerns

Customers expressed dissatisfaction with high prices compared to other locations, with some feeling that the value did not match the cost.

Staff Friendliness

While some customers praised friendly staff, others noted inconsistent service and a lack of proper customer engagement.
  • MG
    Michelle Godfrey
    4 days ago
    2.0
    Food is always wrong
  • GG
    Glenda Galvez
    Feb 5, 2026
    1.0
    Muy mal todo frío 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
  • KS
    Kayla Sanon
    Jan 31, 2026
    1.0
    They never gave me the two cookies I paid for, I called and was hung up on
  • BX
    Bill X
    Jan 24, 2026
    3.0
    I have eaten at this restaurant for many years, and the food is generally good and served fresh. A major fault with McDonalds is a lack of new menu items and the disappearance of previous offerings such as salads etc. Last year McDonalds finally came out with a new chicken offering called McCrispy Strips which I think should be compared to Coke's disastrous introduction of New Coke in which a century old formula was changed and flatly rejected by consumers. Take a look at the pictures of McCrispy strips - they have zero eye appeal, are not crispy and the so called golden breading is soggy and relatively tasteless. Big companies don't like to mess around with what has worked for decades but not offering new products is why so many competitors such as Shake Shack and Five Guys have had explosive growth by offering innovative burger options while McDonalds stays with a decade's old menu.
  • RR
    Rick Racko
    Jan 3, 2026
    1.0
    Customers are never greeted, I observed a customer at the cash register waiting for somebody to come take his order and I told the lady at the pickup window that there was somebody there and she said don't worry he just works here It doesn't matter if you work there or not he was a paying customer, I told the guy sorry but I tried but he just shrugged his shoulders. I know this is a very busy McDonald's and the drive-thru is open 24 hours but you still need to do your job as an employee to make sure the customer is happy I've noticed a lot of DoorDash and Uber eat drivers there frustrated because the orders were taking so long this place and other places like this need dedicated areas to just work on mobile and door dash as well as Uber eats orders that way they get in and out really fast

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Derby, CT?

McDonald's in Derby, CT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at 44 Division St offers drive-thru service, available 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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