McDonald's

3.6
1355 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
44 Division St, Derby, CT
06418, United States

Hours

Reviews

3.6
1,355 reviews
5 stars
539
4 stars
293
3 stars
208
2 stars
80
1 star
235

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Several reviews mentioned cold or improperly prepared food, leading to dissatisfaction.

Customer Service

Mixed feedback on staff behavior; some praised friendliness while others noted rudeness and poor service.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.

Pricing Issues

Customers expressed concerns about high prices compared to other locations, with some feeling they were overcharged.
  • EG
    Eric Gonzalez
    Nov 5, 2025
    5.0
    Manager at this store is First Rate. Glad to see that she is STILL giving her best to her customers.
  • CS
    CT Paranormal And Supernatural Tracking Society
    Nov 4, 2025
    5.0
    Meat!
  • BT
    Brenda Texeira
    Oct 31, 2025
    2.0
    I have ordered breakfast at this McDonald’s so far 3 times since I moved to Derby and I have to say that the breakfast staff are friendly but the breakfast is always cold. My burritos need to be hot and should be hot. Wasted my money 3 times as I did not want to get sick due to food being improperly cooked. This is a major issue!!
  • LE
    L E
    Oct 25, 2025
    1.0
    ordered a hamburger with extra pickles and onions. Got a hamburger with extra pickles and mustard only. Such a simple order and still wrong. Oh and no game pieces in my $5 medium french fries!
  • TL
    Torquosis LivingManPerson
    Sep 23, 2025
    1.0
    Hey, let this McDonald's go out business. 2nd shift can't handle their emotions when they do an order wrong. I'm sorry the children working behind the counter feel the need to project all their insecurities on a customer, but ya'll aint the only McDonald's in the area and Duchess and Taco Bell are better options. Let's be real honest here. When I called, they left the phone off the hook. I'll be putting a report with the BBB soon after this. Just liquidate these employees. They're useless.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Derby, CT?

McDonald's in Derby, CT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at 44 Division St offers drive-thru service, available 24/7.