Dunkin'

3.8
299 reviews
Decked Out Lattes
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Business Details

530 New Haven Ave, Derby, CT
06418, United States
(203) 734-1166
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Derby, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
530 New Haven Ave, Derby, CT
06418, United States

Hours

Reviews

3.8
299 reviews
5 stars
147
4 stars
57
3 stars
43
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.

Order Accuracy

There were numerous complaints about incorrect orders, particularly with mobile orders, leading to frustration among customers.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Food Quality

While some customers praised the food and coffee, others reported issues with food preparation and freshness.

Cleanliness

Some reviews noted cleanliness and organization, particularly for large orders, while others raised concerns about hygiene practices.
  • KY
    Kenya Yopp
    Nov 9, 2025
    5.0
    Always clean! ALWAYS VERY SLOW. No matter the hour or day. You can count on the staff being chaotic in action but slow. Even if one person is in the drive thru and 2 people in the lobby. Lolol. So plan accordingly. You will wait no matter what.
  • JA
    John Andrews
    Nov 6, 2025
    1.0
    I just moved here from Stamford where I go to my usual Dunkin every morning. Let’s just say the first interaction here wasn’t good. My coffee was wrong and when I went back in not even a sorry or anything girl took it from me took the top off threw it into the handwashing sink (I am a GM of a restaurant, def a no no) forcefully threw the cup in the garbage. She actually did remake my coffee which was surprising in itself. She didn’t even stir the coffee or anything just handed me layered cream, coffee, and syrup, when I said thank you she walked away without even responding. If you don’t get the coffee write the first time don’t be pissed off when you have to remake it. People don’t play with their coffee. Girl working was so rude, if I was managing there she would be gone ASAP. These people just don’t want to work anymore. Less government handouts please!
  • RB
    Richard B
    Oct 8, 2025
    3.0
    Super slow drive thru but the wait is usually worth it.
  • JH
    Jane Herrick
    Oct 2, 2025
    5.0
    My favorite coffee shop!
  • CM
    Cristal Malavet-King
    Sep 16, 2025
    5.0
    Amazing service food came out fast no problems great service employee named Marcus was very nice to me and my mom great attitude and great dunkin.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Derby, CT?

Dunkin' in Derby, CT is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Derby, CT offers delivery and curbside pickup services.