Dunkin'

3.8
303 reviews
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Business Details

530 New Haven Ave, Derby, CT
06418, United States
(203) 734-1166
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Derby, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
530 New Haven Ave, Derby, CT
06418, United States

Hours

Reviews

3.8
303 reviews
5 stars
149
4 stars
58
3 stars
43
2 stars
7
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.

Order Accuracy

There were numerous complaints about incorrect orders, with some customers experiencing repeated issues with their food and drink being made wrong.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.

Cleanliness

While some customers praised the cleanliness of the location, others pointed out unsanitary practices and issues with food handling.

Food Quality

The quality of food and drinks was inconsistent, with some customers enjoying their meals while others reported cold or poorly made items.
  • LJ
    Lisa Johnson
    1 day ago
    1.0
    The worst place to stop for something to eat. The one in charge of the food was grabbing the food without gloves! They should just have cameras inside to check how well they follow the hygienic rules.....
  • RL
    Robert Laccone
    Dec 12, 2025
    5.0
    Great place to relax and have a great cup of coffee. Food items are also very good.
  • KY
    Kenya Yopp
    Nov 9, 2025
    5.0
    Always clean! ALWAYS VERY SLOW. No matter the hour or day. You can count on the staff being chaotic in action but slow. Even if one person is in the drive thru and 2 people in the lobby. Lolol. So plan accordingly. You will wait no matter what.
  • JA
    John Andrews
    Nov 6, 2025
    1.0
    I just moved here from Stamford where I go to my usual Dunkin every morning. Let’s just say the first interaction here wasn’t good. My coffee was wrong and when I went back in not even a sorry or anything girl took it from me took the top off threw it into the handwashing sink (I am a GM of a restaurant, def a no no) forcefully threw the cup in the garbage. She actually did remake my coffee which was surprising in itself. She didn’t even stir the coffee or anything just handed me layered cream, coffee, and syrup, when I said thank you she walked away without even responding. If you don’t get the coffee write the first time don’t be pissed off when you have to remake it. People don’t play with their coffee. Girl working was so rude, if I was managing there she would be gone ASAP. These people just don’t want to work anymore. Less government handouts please!
  • RB
    Richard B
    Oct 8, 2025
    3.0
    Super slow drive thru but the wait is usually worth it.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Derby, CT?

Dunkin' in Derby, CT is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Derby, CT offers delivery and curbside pickup services.