Stop & Shop

4.0
544 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1094 Killingly Commons Drive, Dayville, CT
06241, United States

Hours

Reviews

4.0
544 reviews
5 stars
267
4 stars
145
3 stars
59
2 stars
26
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendliness and helpfulness of the staff, there were notable complaints about rude behavior from specific employees.

Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Pricing Issues

Customers consistently reported high prices compared to competitors, with many expressing frustration over misleading pricing and the necessity of digital coupons.

Product Quality

There were mixed reviews regarding product quality, with some customers experiencing issues with expired or spoiled items, particularly in the produce and meat sections.

Self-Checkout Experience

The self-checkout system received criticism for being outdated and inefficient, leading to frustration among shoppers.
  • JM
    Janet Mansulla
    Oct 4, 2025
    5.0
    The Stop and Shop in Dayville has the friendliness people working there!!! I also love their sales and freshness of all their items! The store is also so beautiful and clean and pleasant to shop in!
  • AM
    Ashley Marie
    Sep 19, 2025
    4.0
    Hate to be this person but I'm mostly posting to acknowledge great customer service. There's a girl who does the pick up orders that wears a bandana, and everytime I've had her she is so rude. If you don't put the groceries in the car yourself she has a horrible attitude and slams the bags into your car. Happened to me on multiple occasions. My orders are not that heavy to justify slamming or dropping them in. I have a disease where if I'm having a flair up, it's very difficult to move around, lift, etc. I shouldn't have to explain myself or disease to someone who literally gets paid to do this and I pay extra for it. If you don't like your job, find another one! I'm sure there are people in the same boat as me and shouldn't be treated poorly for it. Most times I'm out there helping or go inside and have had AWESOME interactions with the other employees. There's a long dark haired younger girl, never caught her name, but I adore her. I called today and spoke with a supervisor I didn't catch his name either but he was so sweet. Heard me out and was very sincere. Wasn't his fault and told him how the others have been rockstars. He offered me a discount on my next order. Although super kind I politely declined as that isn't why I called. I've worked in customer service for essentially 16 years and her behavior is unacceptable. Not a good reflection on the store for anyone who hasn't been in there or had other employees. I spend hard earned money there weekly and shouldn't be made to feel like a burden to people when they're doing what they're paid for. Overall though, this store is great. Always clean and organized. Only had a couple bad produce items but it happens, few and far between. Most all of the employees are wonderful, very kind and helpful.
  • FP
    Fred Payne
    Sep 10, 2025
    5.0
    Great deli
  • AM
    armand mass
    Aug 21, 2025
    4.0
    Good experience always
  • AJ
    Amanda J
    May 31, 2025
    5.0
    This place gave me the best experience ever in a Stop and Shop. I came in to grab something for dinner and it was very clean! Checking out was good and the employee who fixed the reciept that got stuck was very kind! I did have an item that the price was mislabeled, and went to the service counter where I again received excellent service. While training a new employee, she understood the problem, checked it, and resolved the situation. She was very pleasant to chat with while waiting for the price check. On top of that everyone who I encountered who were fellow shoppers were kind as well! I will definitely plan to shop here when I find myself in the area (I unfortunately do not live close otherwise it would be my primary location)

Frequently Asked Questions About Stop & Shop

What are the operating hours for Stop & Shop in Dayville, CT?

Stop & Shop in Dayville, CT is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop in Dayville offer delivery services?

Yes, Stop & Shop offers delivery services for customers who prefer to shop online and have their groceries delivered.