Chipotle Mexican Grill

3.5
1012 reviews
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About

Mexican Restaurant
Chipotle Darien CT is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
71 Post Rd, Darien, CT
06820, United States

Hours

Reviews

3.5
1,012 reviews
5 stars
391
4 stars
224
3 stars
114
2 stars
73
1 star
210

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported that portion sizes have decreased significantly, often receiving less than expected for the price paid.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about poor communication and lack of customer care.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.

Food Quality

Several customers experienced issues with food quality, including undercooked or poorly prepared items, leading to dissatisfaction.

Inconsistent Experience

Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
  • EG
    Estefany Gonzalez
    1 day ago
    1.0
    Went there today Sunday between 5-6 pm The service is just not good at all. People are always rude and the portions are so small- I asked for a bowls and not even half of my bowl was filled- the chips were also all crumbs- they were not even chips anymore
  • JT
    Justina Tyson
    4 days ago
    3.0
    Good food but the customer service could be better. The employees that work there take food too personal making it feel like your being punished for wanting to be satisfied. None the less it's chipotle so it's good. Just take a deep breath and order. It's will be 👍🏾
  • TY
    T Y
    Nov 15, 2025
    1.0
    Food was cold, not fresh, expensive! Restaurant is DIRTY! TABLES FILLED WITH FOOD BARELY ANY SEATS, AND NO NAPKINS OR UTENSILS I WILL NEVER COME BACK!!! DONT WASTE YOUR MONEY OR TIME!!!
  • AC
    Ana Karina Lopez Cachua
    Oct 30, 2025
    1.0
    25 dlls burrito!! and had no idea I was paying for extras, they never mentioned what was extra charged until I saw my receipt. Also 0 customer service oriented, I was trying to ask for recommendations and differences and they didn’t even know what they were serving, Such bad customer experience :/
  • EL
    Eric Liotta
    Oct 19, 2025
    1.0
    Found multiple hairs in my food. Got lunch here last Sunday October 12th. I was in a rush so ordered takeout a head of time. Started eating it and half way through found quite a few hairs in my food. Didn't have time to go back and get a new bowl so I had to throw it out.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill in Darien CT?

Chipotle Darien CT is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Darien CT?

It is located at 71 Post Rd, Western Connecticut, Darien, CT 06820, across from Bertucci's.