Stop & Shop

4.1
802 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
44 Lake Avenue Ext, Danbury, CT
06811, United States

Hours

Reviews

4.1
802 reviews
5 stars
370
4 stars
255
3 stars
91
2 stars
36
1 star
50

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Customers frequently noted that prices are higher compared to competitors, leading to dissatisfaction.

Cleanliness

The store is generally reported as clean and well-organized, although some customers mentioned areas needing improvement.

Staff Service

While many reviews praised friendly and helpful staff, there were also complaints about poor service and management.

Product Quality

Several customers reported issues with the freshness and quality of perishable items, including spoiled meat and produce.

Store Hours

Customers expressed frustration with inconsistent store hours and early closures, impacting their shopping experience.
  • NR
    Naomi Rosenberg
    1 day ago
    1.0
    I am deeply disappointment regarding the way I was treated at Stop & Shop on lave Ave in Danbury this Sunday morning. With Thanksgiving only two days away, I understand it was a busy time, but what I experienced was completely unacceptable. I am a loyal customer who spends a significant amount of money in this store because it is conveniently close to my home. I was next in line when one of the supervisors, an older Caucasian woman, opened a new register and intentionally skipped over me to call the Caucasian woman behind me instead. I tried to let it go, but moments later another employee, an African-American woman, heavy set with shaved edges, did the exact same thing. She looked directly at me and still called the woman behind me rather than the next person in line. This pattern of being skipped over back-to-back was humiliating and felt like clear racial profiling. For the first time, I was so upset that I left an entire cart of groceries and walked out. Unfortunately, this is not the first time I’ve witnessed management treat customers—myself and others, in an unprofessional and dismissive manner. As of today, I will be taking my business elsewhere. I hope this matter is addressed so no other customer has to experience what I did.
  • BB
    Bill
    Nov 15, 2025
    2.0
    Help and quality falling. Cheap groceries.
  • JB
    Jo Ann Brown
    Oct 20, 2025
    3.0
    Quality is just like every other grocery store. The prices are much higher; for instance, dog treats, milk products, cold cuts, salads, produce. Selection was good. I'll stick to ShopRite for much better prices.
  • JG
    Janice Gallagher
    Oct 12, 2025
    4.0
    This is a large, clean store. Great produce section. Good variety of goods.
  • SC
    Sharon C
    Oct 3, 2025
    3.0
    Good prices compared to the competition but the fish counter was unattended when I arrived and there was a fly buzzing over the cod. A man who'd been moving boxes eventually served me. Trash was scattered around the parking lot, which really needs repaving and cleaning up.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop at 44 Lake Avenue Ext, Danbury?

Stop & Shop is open daily from 7:00 AM to 10:00 PM.

Does Stop & Shop offer delivery or pickup services?

Yes, Stop & Shop offers both online ordering for delivery and pickup services.