McDonald's

3.7
852 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3 Padanaram Rd, Danbury, CT
06811, United States

Hours

Reviews

3.7
852 reviews
5 stars
361
4 stars
192
3 stars
123
2 stars
49
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and lacking basic customer service skills.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or stale food, as well as issues with taste.

Cleanliness

Several reviews mentioned cleanliness issues, including reports of rats outside the dining area and unsanitary conditions.

Staff Competence

Customers expressed concerns about the staff's ability to communicate effectively, particularly regarding language barriers and understanding orders.
  • JX
    Jonathan Xavier
    1 day ago
    1.0
    This is the fifth time I've ordered a sandwich and when I get home they make a different one. I ordered a Bacon Buffalo Ranch Deluxe McCrispy and they made the Bacon Buffalo Mc Crispy. The guy at the counter serves everyone with a sour face and bad mood. Order 201 on 11/23 at 6:31 pm. I'm writing this review because I'm tired of buying sandwiches here and when I get home it's not what I ordered.
  • JG
    James Gruenberg
    Nov 15, 2025
    5.0
    Bring back the hot and spicy mcchicken to this location
  • KD
    Kat Dreams
    Nov 3, 2025
    5.0
    I noticed that the employees here work very fast and attend to their customers in a nice manner! Since the schools are relatively close, I've seen them get swarmed by loud kids, and even then, their effort in accommodating customers is fair. They try their very best.
  • JJ
    Jeffrey Isaac Vasquez De Jesus
    Oct 26, 2025
    1.0
    The worst Drive Thru of all time. If you go after 10pm , forget about it and they tell you they only accept Cash.... They sound like they don't even want to work...... Trash customer service.
  • LG
    Leonardo Ghigiarelli
    Oct 24, 2025
    1.0
    Horrible customer service. The manager started my order, didn’t finished it and went back to the kitchen. They all look at you from inside the kitchen and don’t even come out to ask if you need anything. She didn’t ask what table I was sitting and just left the order at the counter inside a bag. This place needs new employees with urgency…look at all these one star reviews!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3 Padanaram Rd, Danbury, CT?

McDonald's at 3 Padanaram Rd in Danbury, CT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services including same-day and no-contact delivery.