Dunkin'

3.1
321 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Danbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2 Lake Avenue Ext, Danbury, CT
06811, United States

Hours

Reviews

3.1
321 reviews
5 stars
111
4 stars
50
3 stars
35
2 stars
21
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of accountability.

Order Accuracy

A significant number of customers reported receiving incorrect orders, with issues ranging from wrong drinks to missing items.

Speed of Service

Many customers experienced long wait times in the drive-thru, with some reporting waits of over 20 minutes, indicating inefficiency in service.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and poor quality of food and drinks, including complaints about flies in beverages and stale items.

Management Issues

Customers noted a lack of effective management, with complaints about understaffing and untrained employees contributing to the overall negative experience.
  • JC
    John Cook
    3 days ago
    1.0
    They never are at the drive thru it’s never on it takes the 30 minutes just to take one order
  • RW
    rasel wahed
    Oct 24, 2025
    1.0
    1 Of the junk place in Danbury I see in my life. The manager attitude very bad. After I order more than 15 minutes I am waiting for my food and they give me the wrong food I was very sad the service and they don’t know what I ordered.
  • MS
    Mus Soyeeb
    Oct 24, 2025
    1.0
    While I was ordering you, a girl was talking to me, and when she could hear me, I kept saying it over and over, and at one point she got angry and started scolding me.employees behavor is very route…and always give wrong
  • MS
    M S
    Oct 12, 2025
    2.0
    This place is drive through only so they should be able to be efficient with just this, but unfortunately they aren’t. I’ve waited at the drive through at various times during the day for up to 10 mins, ordered ahead, and when I get up to the window, they have no idea what my order is and get it wrong even when I tell them my name.
  • BN
    Brooke Nietzel
    Sep 21, 2025
    5.0
    Smallest and cutest Dunkin I've ever seen its a drive through only and we showed up a hour before close and got the best service 😁 the fellow at the window was the most personable and amazing service worker I've ever witnessed at a Dunkin.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Danbury, CT?

Dunkin' in Danbury, CT is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Danbury offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.