Chipotle Mexican Grill

Reviews

• MT

  Matthew Thomas

  Nov 14, 2025
  2.0
  There's 5 people at the burrito bar. 3 Handling the customer orders, and 2 at the register. Behind those 5 I see an additional 2 people at drive thru, 2 people on food prep, and 2 people walking back and forth to and from the backroom area. It appeared as though everyone handling the customer food orders was not trained. Inadequate portions, they were leveling off the spoons, so you get very little rice. Another half spoon of protein (in this case chicken), I'm in live time seeing the smallest ever $11.11 burrito being made. Then it gets to the 3rd person who has no idea how to fold a burrito, it's 5pm so I assume he's been working for a while that day. I ended up with a flatbread, that's how poorly this was folded and how little food my burrito had. Then he hands to the 4th person, who then tells the cashier what I got. I have no idea what the value of the 2nd register person brings to the table, they literally put burritos in bags all day. What's the point? Absolutely nobody was spending time with the staff that had no idea how to build, fold, and finish a burrito, terrible experience every time I've gone to this Chipotle, and after 5 trips, I've finally learned my lesson. They should close this location for a complete lack of leadership and direction. Never going back again.
• SS

  Sarah Schnaier

  Nov 3, 2025
  2.0
  For $20, the burrito was really small and not well put together- half of it was just sour cream and cheese, while the other half was mostly rice and beans. The portion was tiny for the price. The staff were nice, but I don’t think I’ll be coming back. It’s just not worth it for the quality or the amount of food.
• NM

  niah michel

  Oct 15, 2025
  1.0
  This the worst chipotle I’ve been to in my entire life. When I first open the door I wasn’t greeted with a hello, I was greeted with micro aggression. My spouse placed an online order foy my lunch. I thought since I arrived at the restaurant earlier I’d wait in the common area until it was time to get my food. Boy was I wrong. I don’t know if he was the manager, walks up to me.. hospitality is disgsuting and doesn’t even start off by saying hi. He states “are you waiting for something?!” I answered him and told him I was waiting for a pick up order. He responded and said what was the name. I gave him the name and he came back with my order. He didn’t even say have a nice day or anything! Not that I needed it from him anyways. My bowl barely had any protein, and when I asked for more the Hispanic lady at the counter, the rude so called manager and another staff worker looked at me like they were disgusted and didn’t like black people! Worse chipotle ever !
• SC

  S C

  Oct 14, 2025
  1.0
  This is my first time, ever, writing a review for anything in my life. This place was really not great and reading some of the reviews from the past its really sad to see that it hasn't improved. I have the same complaints that everyone else does. The place is dirty, and the workers are not nice and always have an attitude with customers. Plates and bags piled up around the garbage, and very filthy counter tops, I really didn't want to eat there so I took my food to go. Other Chipotle locations around here are much better in comparison. Not trying to be rude, I am just trying to be as honest as possible here.
• NL

  Nivea Lima

  Aug 22, 2025
  1.0
  I have never been to a Chipotle worst than this. First, stop hiring people who doesn't speak English, or are least putting then to deal with the public. Second, lack of cleanness and maintenance. There was food everywhere on the counter and on the floor plus the soft drink machine was dripping making the floor all wet. Third, ordering online doesn't help, I just got my order and it's incomplete. The level of incompetence at this place is mind blowing!

Frequently Asked Questions About Chipotle Mexican Grill