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Brand Certified

Chipotle Mexican Grill

2.8
(385 reviews)

Business Details

81 Newtown Rd, Danbury, CT
06810, United States
(475) 529-2112

About

Mexican Restaurant
Chipotle Danbury Newtown Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
81 Newtown Rd, Danbury, CT
06810, United States

Hours

Reviews

2.8
385 reviews
5 stars
106
4 stars
44
3 stars
44
2 stars
41
1 star
150

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's filthy conditions, with dirty tables, overflowing garbage, and unsanitary food preparation areas.

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and lack of training among employees.

Food Quality

Many patrons expressed dissatisfaction with the food quality, citing issues such as small portions, poorly prepared items, and inconsistent taste.

Management Issues

Several reviews pointed to a lack of effective management and oversight, leading to operational inefficiencies and a decline in service standards.
  • BC
    by c
    Feb 23, 2026
    4.0
    I like this place not the bad
  • AR
    a rodrigues
    Feb 5, 2026
    1.0
    what a disgusting, disappointment to the Chipotle franchise. The health department should shut it down and whoever gets paid to manage this place should be fired. Pre-ordered catering for 10 people days in advance, went to pick it up and they never prepared it and didn't even know the ordered existed. Waited 45 min while they put it together and just witnessed all the nonsense. Definitely would never eat at or order from this place again
  • A0
    Ajgamesallday 000
    Jan 30, 2026
    1.0
    Daniel Goodman is unprofessional, lazy. Chipotle should reconsider who they choose to represent them.
  • DD
    D D
    Jan 17, 2026
    1.0
    Careless and lazy staff. Place is empty and every table is filthy. Garbage overflowing. I have witnessed them put newly prepped food on top of the old remains in the half pans for service. Someone will get sick. John Taffer would shut this dump down.
  • AI
    Andrew Izzo
    Nov 29, 2025
    3.0
    We got an order delivered through Uber Eats. The order was picked up and delivered quickly. The food was hot when it arrived which is not always the case. I’m not the biggest fan but it’s much better than Taco Bell.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill on Newtown Road offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill on Newtown Road?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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