Business Details
About
Mexican Restaurant
Chipotle Danbury, Mill Plain Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
520 reviews
5 stars
153
4 stars
93
3 stars
54
2 stars
57
1 star
163
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with messy tables and overflowing trash cans.
Service Quality
Staff attitude varies widely, with many customers noting rudeness and lack of attention to orders.
Food Quality
Inconsistent food quality, with reports of small portions, burnt chicken, and missing ingredients.
Management Issues
Frequent complaints about poor management, including staffing shortages and inadequate training.
Customer Experience
Many customers express frustration with long wait times and issues with online orders.
- PDPhin DragonborneDec 30, 20251.0This location seems to be the chipotle that corporate forgot. The torilla warmer on the main line was broken, forcing the staff to use the one across the store, slowing service, and adding unnecessary milage to the staff's day. All of the staff looked like they wanted the shop to burn to the ground, possibly with them in it. The main dining room was filthy, with sour cream somehow on every surface. The entire soda machine was broken, and all the lemonades were empty. I'm a restaurant worker myself, so I try to give my fellow restaurant kids a little extra grace, but if this was my first impression of a chipotle, it would be my last.
- OSOliver ScaffidiDec 26, 20253.0This was a mixed experience it was good and what I was expecting the food was pretty good but expensive. Men’s bathroom was dirty and both door handle and faucet were broken along with the wire you pull when you fall and can’t get up the seat was also broken and tables were a little messy. The food was alright they had roughly 5 black beans in the whole place but enough of everything else and the staff was also very kind the guy who wrapped my burrito should be called the burrito boss because he wrapped that thing in a blink of an eye.
- VCVanessa CuadrosDec 20, 20251.0TINY PORTIONS. Got the steak and he gave less than half a scoop and I joking said “ohh that’s all I got” he ignored me. Then we got charged double meat? I ask why we got a charged and just got the gen z stare.
- DPDaniela PuliceNov 28, 20252.0I would stay away from this location. I love chipotle but this location is dank and dark and even when it’s absolutely slow the staff don’t want to help. I ordered a cheese quesadilla and the two guys were chatting and didn’t want to be interrupted and they made it without cheese. To top it all off the chips were stale and overly salty.
- MCMauro CorderoNov 15, 20251.0This is the second time I’ve come to this location and they tell me they’re out of steak multiple hours before closing??? There was like 5 small pieces of steak left in the container, the worker put it on my burrito and when I asked for more his coworker piped in claiming it was a full portion, even tho I had originally came in for two scoops worker said they weren’t gonna make more even tho they still had 5 hours till they closed. Still had to pay $15 for a burrito with practically no steak😐
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Danbury?
Chipotle Mexican Grill is located at 115 Mill Plain Rd, Danbury, CT 06811.
What are the operating hours of Chipotle Mexican Grill on weekdays?
Chipotle is open from 10:45 AM to 11:00 PM Monday through Friday.
Does Chipotle Mexican Grill offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Mexican Grill inclusive and welcoming to all customers?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
How can I contact Chipotle Mexican Grill in Danbury?
You can call them at +1 203-730-2220 or email CT.2730.MillPlainRd@chipotle.com.
What nearby fitness centers can I visit before or after dining at Chipotle?
Orangetheory Fitness Danbury West and Pure Barre are nearby gyms where customers can work out before or after their meal.
Are there any coffee shops close to Chipotle Mexican Grill for a drink nearby?
Yes, Starbucks is close by where you can grab a coffee or smoothie alongside your visit to Chipotle.
What other food and grocery options are near Chipotle Mexican Grill in Danbury?
Nearby, you can find Trader Joe's grocery store, Tuscanero's Pizza restaurant, and Mill Plain Market for additional dining and shopping options.