Business Details
About
Mexican Restaurant
Chipotle Danbury, Mill Plain Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
516 reviews
5 stars
153
4 stars
93
3 stars
53
2 stars
56
1 star
161
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with dirty tables, overflowing trash, and unsanitary conditions.
Food Quality
Food quality is inconsistent, with reports of small portions, burnt chicken, and missing ingredients.
Service Issues
Staff is often described as rude or indifferent, with complaints about slow service and incorrect orders.
Management Problems
Many reviews point to poor management, including understaffing and lack of oversight, leading to a decline in overall experience.
Customer Experience
Customers express frustration over frequent issues, including being out of key ingredients and long wait times for online orders.
- MCMauro CorderoNov 15, 20251.0This is the second time I’ve come to this location and they tell me they’re out of steak multiple hours before closing??? There was like 5 small pieces of steak left in the container, the worker put it on my burrito and when I asked for more his coworker piped in claiming it was a full portion, even tho I had originally came in for two scoops worker said they weren’t gonna make more even tho they still had 5 hours till they closed. Still had to pay $15 for a burrito with practically no steak😐
- BPBill PNov 2, 20251.0Asked for beans on the quesadilla. Told only proteins allowed, no beans allowed . Customer service attitude kind of sucks at this location. Person making the item rushed it no TLC.
- JHJason HuyhnOct 29, 20254.0Food was great line moved pretty fast and I have been trying out new lunch spots for my break from work and this is at the top of my list.
- DSDylan SOct 13, 20252.0I’m the biggest chipotle FEIN but this was the most disappointing chipotle experience that I’ve ever had. The chips had no lime and were dark brown (either burnt or whole wheat we couldn’t tell). They were out of corn and instead of refilling it just gave me a few kernels. Very small portions and not the cleanest area. Very disappointed and won’t be coming back.
- TWTK WaltonOct 9, 20252.0Stopped in early evening on Monday (10/6) for a takeaway meal after picking up groceries next door at Trader Joe’s. I hadn’t eaten all day. I got a chicken bowl. Spent most of Tuesday with a mild case of food poisoning. What the hell has happened to Chipotle. It used to be high on the list in terms of quality, service integrity, cleanliness, and hygiene. Now it’s a hit or miss. Sad to see it going downhill. Update: Received a message from management requesting I message them directly. Email address was invalid.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Danbury?
Chipotle Mexican Grill is located at 115 Mill Plain Rd, Danbury, CT 06811.
What are the operating hours of Chipotle Mexican Grill on weekdays?
Chipotle is open from 10:45 AM to 11:00 PM Monday through Friday.
Does Chipotle Mexican Grill offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Mexican Grill inclusive and welcoming to all customers?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
How can I contact Chipotle Mexican Grill in Danbury?
You can call them at +1 203-730-2220 or email CT.2730.MillPlainRd@chipotle.com.
What nearby fitness centers can I visit before or after dining at Chipotle?
Orangetheory Fitness Danbury West and Pure Barre are nearby gyms where customers can work out before or after their meal.
Are there any coffee shops close to Chipotle Mexican Grill for a drink nearby?
Yes, Starbucks is close by where you can grab a coffee or smoothie alongside your visit to Chipotle.
What other food and grocery options are near Chipotle Mexican Grill in Danbury?
Nearby, you can find Trader Joe's grocery store, Tuscanero's Pizza restaurant, and Mill Plain Market for additional dining and shopping options.