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Brand Certified

Chipotle Mexican Grill

3.0
(523 reviews)

Business Details

115 Mill Plain Rd, Danbury, CT
06811, United States
(203) 730-2220

About

Mexican Restaurant
Chipotle Danbury, Mill Plain Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
115 Mill Plain Rd, Danbury, CT
06811, United States

Hours

Reviews

3.0
523 reviews
5 stars
153
4 stars
93
3 stars
55
2 stars
58
1 star
164

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is consistently reported as dirty, with filthy tables, overflowing trash, and unsanitary conditions.

Service Quality

Customers frequently mention poor service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

Many reviews highlight inconsistent food quality, including small portion sizes, lack of fresh ingredients, and items being out of stock.

Management Issues

Numerous reviews indicate poor management and staffing problems, leading to a chaotic environment and unsatisfactory customer experiences.
  • MG
    Momcilo Gavrilov
    4 days ago
    1.0
    Pretty nasty experience overall. One should avoid this location as wide as possible. Unreasonable wait, workers are not even trying to assist customers. Waiting extremely long time to select the order. None of the ingredients are ready and half are missing. Again, pretty bad overall.
  • JJ
    Jordan Jennings
    4 days ago
    1.0
    So short staffed a huge line formed and the staff didn’t seem to care at all. Waited for 10 minutes without a single attempt by staff to start serving the line and we finally just left
  • MS
    Michael Siguenza
    Feb 4, 2026
    1.0
    Service was terrible, you're a bother to them even though they applied for the job lol. Food was terrible. No napkins or straws. Coke was flat and didn't taste like coke AT ALL.
  • AG
    Angela G
    Jan 19, 2026
    3.0
    I love Chipotle but I don’t like coming to this location. Every time I come they are out of something or the soda machine is not working. 2 times already no ice, then another time soda dispenser was out and another time I ordered ahead and was charged for chips they were out of when I went to pick up my order. I know avoid coming to this location
  • EM
    Esteban Majthenyi
    Jan 15, 2026
    2.0
    I used to go often to have lunch, but today I noticed the the portion sizes are way smaller and they keep charging the same price.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Danbury?

Chipotle Mexican Grill is located at 115 Mill Plain Rd, Danbury, CT 06811.

What are the operating hours of Chipotle Mexican Grill on weekdays?

Chipotle is open from 10:45 AM to 11:00 PM Monday through Friday.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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