Charleys Cheesesteaks

Reviews

• AS

  Arta Shala

  Dec 24, 2025
  1.0
  The worst place ever. Very bad customer service. This was the worst experience I have ever had with a business. The problem was clearly their fault, yet there was no attempt to correct it or take responsibility. When I requested to speak with the manager, my request was refused. That alone reflects extremely poor management and a lack of basic customer care. The way this situation was handled shows a complete disregard for customers and accountability. I left feeling dismissed and disrespected. I strongly advise others to avoid this place.
• DS

  David Sirois

  Dec 18, 2025
  1.0
  Wow. This food was not edible. I ordered Cajun Wings. They were plain. I ordered Cajun fries. They were plain. Then one meat sack with a hat noticed and dumped a tiny cup of spices in the middle of it. So yeah, don't go here. I bet the guy running the carousel had better food in his backpack. Eat anywhere else.
• MW

  Monae wallace

  Nov 14, 2025
  1.0
  Please don’t eat there this was my first time trying the wings the wings didn’t have no sauce on them and the food is 0/10 I paid $50 for wings and fries no drink came with or dipping sauce you have to pay for dipping sauce & drink separate they are so unprofessional
• RF

  Ribaudo Family

  Oct 19, 2025
  5.0
  I ordered online and didn't realize the default was "the works". My fault. The staff handled this graciously and went above and beyond to make me happy and provide the sandwich that I wanted. Thank you!
• RS

  Ron Snider

  Jun 20, 2022
  1.0
  1st mistake is I prepaid for the food. I added the directions in my GPS and drive to wait for it… the mall. I had no idea it was mall food. After walking around for twenty minutes trying to find the place in the mall I arrived and my food was cold. They would not remake it. I asked why it didn’t state on there site it was in the mall and was told they just work there and I would have to take my food and go there were customers in line. I ended up tossing the food ($26.00) worth and going to a real resturant. Lesson learned call first