The worst place ever. Very bad customer service. This was the worst experience I have ever had with a business. The problem was clearly their fault, yet there was no attempt to correct it or take responsibility. When I requested to speak with the manager, my request was refused. That alone reflects extremely poor management and a lack of basic customer care. The way this situation was handled shows a complete disregard for customers and accountability. I left feeling dismissed and disrespected. I strongly advise others to avoid this place.
DS
David Sirois
Dec 18, 2025
1.0
Wow. This food was not edible. I ordered Cajun Wings. They were plain. I ordered Cajun fries. They were plain. Then one meat sack with a hat noticed and dumped a tiny cup of spices in the middle of it. So yeah, don't go here. I bet the guy running the carousel had better food in his backpack. Eat anywhere else.
MW
Monae wallace
Nov 14, 2025
1.0
Please don’t eat there this was my first time trying the wings the wings didn’t have no sauce on them and the food is 0/10 I paid $50 for wings and fries no drink came with or dipping sauce you have to pay for dipping sauce & drink separate they are so unprofessional
RF
Ribaudo Family
Oct 19, 2025
5.0
I ordered online and didn't realize the default was "the works". My fault. The staff handled this graciously and went above and beyond to make me happy and provide the sandwich that I wanted. Thank you!
N
『The Chad Narukami』
Sep 11, 2019
5.0
I love everything they have to offer. Their fries, lemonade, and sandwiches are the best.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open daily from 11:00 AM to 7:00 PM, except on Sunday when it opens from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service as it is closed for delivery every day.
Can I use the drive-through service at Charleys Cheesesteaks?
No, the drive-through service is not available at Charleys Cheesesteaks; it is closed on all days for drive-through.
What are the pickup hours at Charleys Cheesesteaks?
Pickup is available Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is takeout service available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not provide takeout service; this option is closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 7 Backus Ave., #123, Danbury, CT 06810, USA.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Are there any Mexican restaurants near Charleys Cheesesteaks where I can dine after my meal?
Yes, Desert Moon is a nearby Mexican and Latin American restaurant you can visit after enjoying Charleys Cheesesteaks.
If I'm visiting Charleys Cheesesteaks, which nearby stores offer clothing and fashion accessories?
Nearby you can find Men's Wearhouse, Hanna Andersson, White House Black Market, and American Eagle Outfitters for clothing and fashion accessories.
What nearby attractions can I visit along with Charleys Cheesesteaks at Danbury Fair?
You can also visit the Island Carousel Inc amusement park, the Golf Lounge 18 for golf and brunch, and Cinnabon for desserts nearby Charleys Cheesesteaks at Danbury Fair.