Numerous customers reported slow service, understaffing, and unprofessional behavior from hosts and servers.
Food Quality
Mixed reviews on food quality; some enjoyed the wings while others found them overcooked or not fresh.
Customer Experience
Several customers highlighted positive experiences with specific servers, but many expressed frustration with overall service and management.
Takeout Problems
Frequent complaints about takeout orders being incorrect, delayed, or missing items.
Atmosphere Concerns
Comments on the restaurant's atmosphere being dark and uninviting, with some noting cleanliness issues.
KK
Kevin
1 day ago
1.0
Services are getting worst
AS
aline soares
Jan 3, 2026
1.0
We have been going to Buffalo Wild Wings for years and for the past few times the same host is at the door welcoming us with a terrible attitude. Always very rude, and not a friendly people person. Definitely needs new employees that know how to treat customers with respect.
SS
SturkyTurkey
Dec 30, 2025
5.0
Had a terrible experience with the host. I’ve worked in the restaurant industry for years and would never imagine talking to a customer the way we were talked to. The manager and our server shane were both incredible, not our first time with shane as our server and he always goes above and beyond for service. As for the manager, he handled everything in the most professional manner possible and turned a terrible experience into a great one.
JM
J Marie
Dec 27, 2025
1.0
After a long morning spent shoveling snow, my husband and I decided to have a meal and some drinks. We seated ourselves at the bar, where the female bartender with black hair and glasses requested identification. I turned to my husband and informed him that I had forgotten it at home. While I was slightly upset, I understand that she was simply fulfilling her duties. A few minutes later, a white male approached the bar and ordered a beer, and she did not inquire about any identification. Five minutes later, another white male sat at the bar and requested a drink, and she promptly provided it without asking for identification. I am left with the impression that if rules are to be implemented, they should be consistently applied. This situation appears unprofessional.
SJ
Sly Jay
Dec 20, 2025
2.0
Worst B-Dubs wings I’ve ever had. Stopped in for lunch. Ordered my usual. 10 medium traditional. Made beef jerkey seem like wagyu.