Taco Bell

3.6
872 reviews
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Business Details

19 Shunpike Road, Cromwell, CT
06416, United States
(860) 632-9868
https://locations.tacobell.com/ct/cromwell/19-shunpike-road.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 19 Shunpike Road in Cromwell. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
19 Shunpike Road, Cromwell, CT
06416, United States

Hours

Reviews

3.6
872 reviews
5 stars
336
4 stars
194
3 stars
144
2 stars
51
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in the drive-thru, often exceeding 30 minutes, leading to frustration.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Staff Attitude

While some reviews praised friendly staff, many others noted rudeness and a lack of engagement from employees.

Food Quality

The quality of food was inconsistent, with some customers enjoying their meals while others reported issues such as undercooked items or foreign objects in their food.

Management Issues

Several reviews highlighted poor management and staffing problems, suggesting that the location is understaffed and poorly organized.
  • JA
    James Adams
    1 day ago
    1.0
    I ordered two quesadillas, one 4 pc chicken strips, with mild sauce on the side. I am missing an entire quesadilla, the chicken strips were burnt and hard, and there was no mild sauce in the bag. My receipt clearly shows my order. I guess reading comprehension isn't a requirement for taking food orders.
  • NP
    NP_ Photography
    Oct 8, 2025
    1.0
    Im a driver, I stopped into this taco bell at 9:30am, when the app, and the sign on the door say it opens at 7am. Doors are locked and no one comes to door. This is the 2nd times its happened, they either need to change their time on Google, or at least the front door.
  • SS
    Sasha
    Sep 14, 2025
    1.0
    Website says they close at 3 am But go to drive thru at 2:20 am and they say kitchen is closed only door dash or I go and see employee cars parked at 2.30 am no one answering drive thru and drive around and see 2 employees ducking and hiding behind counters I have only had 1 good experience out of at least 20 attempts with late night drive thru food in the past 2 months
  • AL
    Alden Lynn
    Sep 6, 2025
    2.0
    When they get your order right the food is decent, but inconsistent. The picture is what you can expect when you order a cup of dipping sauce for $0.80. This Taco Bell used to be one of the best in the area. Now it’s just as bad as all the others.
  • KL
    Kan Lalli
    Aug 24, 2025
    1.0
    Understaffed beyond means, and they have the balls to charge a $2 premium versus other taco bells for the combos. Laughable when you're 10 cars deep in the drive thru and you move up 1 car in eight minutes
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Cromwell?

The drive-through is open from 7:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 7:00 AM to 4:00 AM Thursday through Saturday.

Where is Taco Bell located in Cromwell?

Taco Bell is located at 19 Shunpike Road, Cromwell, CT 06416, USA.