Taco Bell

3.6
875 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 19 Shunpike Road in Cromwell. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
19 Shunpike Road, Cromwell, CT
06416, United States

Hours

Reviews

3.6
875 reviews
5 stars
337
4 stars
195
3 stars
145
2 stars
51
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Customer Service

While some customers praised friendly staff, many others experienced poor service, including being ignored or treated rudely.

Food Quality

The quality of food was inconsistent, with some customers enjoying their meals while others reported issues like burnt items or foreign objects in their food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
  • JM
    Jason Muchnick
    Dec 27, 2025
    5.0
    REALLY nice gesture, it was a snowy day, and they were having a little trouble with ingredients... not only did they substitute things for me, they also just flat out refunded my money! So I got a free few burritos on the house for the trouble. Thank you to the staff on 12/27/25
  • TF
    Tony F
    Dec 15, 2025
    3.0
    Don't even consider going here if you have somewhere to be afterwards. I waited 21 min in the drive-thru at 12:30PM on a Monday with only 2 cars in front of me. The gentleman was friendly and apologized but ownership needs to figure that out.
  • MP
    Marianna Prokopa
    Dec 12, 2025
    5.0
    The crew working night shift on 12/12/25 were awesome. Made the food with care instead of sloppily slapping it together like usual at other locations. Best taco bell meal I've had in years!
  • JA
    James Adams
    Nov 23, 2025
    1.0
    I ordered two quesadillas, one 4 pc chicken strips, with mild sauce on the side. I am missing an entire quesadilla, the chicken strips were burnt and hard, and there was no mild sauce in the bag. My receipt clearly shows my order. I guess reading comprehension isn't a requirement for taking food orders.
  • NP
    NP_ Photography
    Oct 8, 2025
    1.0
    Im a driver, I stopped into this taco bell at 9:30am, when the app, and the sign on the door say it opens at 7am. Doors are locked and no one comes to door. This is the 2nd times its happened, they either need to change their time on Google, or at least the front door.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Cromwell?

The drive-through is open from 7:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 7:00 AM to 4:00 AM Thursday through Saturday.

Where is Taco Bell located in Cromwell?

Taco Bell is located at 19 Shunpike Road, Cromwell, CT 06416, USA.