Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
962 reviews
5 stars
474
4 stars
264
3 stars
126
2 stars
41
1 star
57
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of products, especially in the deli and seafood departments.
Customer Service
Mixed reviews on customer service; while some staff are friendly and helpful, others display poor attitudes and lack of professionalism.
Cleanliness
The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.
Pricing Issues
Many customers find prices to be high compared to competitors, with some expressing dissatisfaction with the quality of produce.
Checkout Experience
Long wait times at checkout and limited open registers are common complaints, leading to frustration among shoppers.
- SASheikh Ahmed4 days ago1.0I am disabled and I stopped momentarily to drop off my passenger who is also disabled at the curbside While dropping off my disabled friend another car pulled up in front of me and started to honk her horn continuously saying I'm on the wrong side of the road I explained that I was dropping someone off In the meantime a manger by the name of Steve Boyer came out and confronted me to move I explained that I was not parked and attempted to leave the curbed area until the other customer parked in front of me and blocked me in Steve was not professional at all and sided with the other customer without gaining full knowledge of what happened Very poor management treating disabled patrons this way a very unforgettable experience as the other woman continued to honk her horn and making the whole experience antagonist and Steve Boyer taking sides I am an Asian and I feel I was racially profiled in this situation shame on Steve Boyer
- KMKeila MolinaNov 11, 20255.0Buena calidad buen servicio
- ASAmy SlowikNov 9, 20252.0The inside store is fine but their curbside pickup is a mess. Wait times in the car often surpass 30 minutes. Items are often forgotten or substituted with things that make no sense. Call for help and you get put on hold forever or just plain hung up on. We’ve given them so many chances and they always just screw up again.
- MSMunchie SNov 5, 20255.0Its fine. Its clean. Its stocked. No real complaints
- MMMichael McLeanOct 7, 20255.0My 1st time going to Stop & Shop . I was pleasantly surprised by the variety of products in the store. Over all it was a good shopping experience
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Cromwell, CT?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery services as part of their pickup and delivery options.
What loyalty program does Stop & Shop offer and what benefits does it include?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What shopping options are available at Stop & Shop?
Customers can shop in-store or online with options for delivery or pickup.
Where is Stop & Shop located in Cromwell?
Stop & Shop is located at 195 West Street, Cromwell, CT 06416, USA.
What additional services does Stop & Shop provide?
Services include Flu Vaccination, banking via People's United Bank, SCAN IT! Mobile, Western Union money transfers, Blue Rhino propane exchange, Coinstar coin counting, and more.
Are there gas stations near Stop & Shop?
Yes, nearby gas stations include Super Stop & Shop Gas Station, Alltown, and Shell, which can be convenient for customers fueling up before or after grocery shopping.
What nearby financial services can customers use when visiting Stop & Shop?
Nearby financial services include People's United Bank, M&T Bank, Western Union, and Coinme ATMs, offering customers convenient access to banking and currency exchange.
What entertainment or dining options are close to Stop & Shop?
Near Stop & Shop, customers can enjoy entertainment like Redbox rental kiosks and dining options including Pho & Grill, Wendy's, D'Angelo Grilled Sandwiches, KFC, Taco Bell, Party Pizza, and McDonald's.
How does Stop & Shop contribute to the community?
Stop & Shop is committed to fighting hunger through initiatives like the Stop & Shop School Food Pantry Program, ensuring no student goes to school hungry.