Stop & Shop

4.1
971 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
195 West Street, Cromwell, CT
06416, United States

Hours

Reviews

4.1
971 reviews
5 stars
476
4 stars
268
3 stars
127
2 stars
41
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for their friendliness while others were reported as rude or unhelpful.

Store Cleanliness

The store is generally noted for being clean and well-stocked, contributing to a pleasant shopping experience.

Product Quality

Concerns raised about the quality of produce and prepackaged items, with reports of moldy or spoiled products.

Checkout Experience

Long wait times at checkout and issues with self-service registers were frequently mentioned, indicating a need for improvement in this area.

Pricing

Customers expressed that prices are often higher compared to competitors, with some feeling that the quality does not justify the cost.
  • SL
    Serge Lindor
    5 days ago
    4.0
    Good shopping experience
  • AC
    Amber Carbone
    Dec 21, 2025
    1.0
    What kind of store limits the amount of bottles you can return but does limit the amount you can buy?
  • JT
    Jordan Taylor
    Dec 20, 2025
    3.0
    Went to the bottle recycling room and only one of the plastic bottle machines was working. The others were out of order. Very disappointed. The only bright lining was the stop and shop employee who helped us manually with the bottles.
  • MM
    Me
    Dec 19, 2025
    5.0
    I really enjoyed this store and it’s the shopping experience. They always have. I’m looking for reasonable prices and the people are always really friendly and helpful especially in a self check out. They’re really on top of it and they have many self checkout lines to help as the store is usually pretty crowded!!
  • JJ
    Jacqueline Jones
    Dec 14, 2025
    4.0
    My purchase can earn me points for gas. Also it's one of my favorite places to get whole pomegranates when they are in season

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Cromwell, CT?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery services as part of their pickup and delivery options.