Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cromwell, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
475 reviews
5 stars
224
4 stars
106
3 stars
41
2 stars
35
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with some customers expressing concern over food handling practices.
Staff Attitude
While some customers praised individual staff members for their friendliness, many noted a lack of professionalism and poor customer service from others.
Order Accuracy
Numerous complaints were made about incorrect orders and inconsistent food quality, leading to customer frustration.
Drive-Thru Efficiency
The drive-thru was consistently criticized for long wait times, with many customers expressing dissatisfaction with the speed of service.
- WKWilliam Kobrock3 days ago5.0Very friendly, fast and never an issue with an order.
- KCKaitlin Creed-Boyce6 days ago5.0This might be the most stylish Dunkin' location I've ever visited! Also, the barista made the best pumpkin latte I have ever had at a Dunkin'. The donuts were very fresh too.
- JWJacob WilliamsNov 15, 20255.0Got the Cookie Butter Cloud Latte today after trying it at the Cromwell location yesterday. It tasted a little bit off, with no crumble and foam. I get mistakes happen. So, I asked to have it remade and it was. The drink is so good! Thanks DD! Photo is of the remade one.
- SCSandra ColapretoNov 12, 20255.0Went through Drive through.
- AMAnnMarie MeadeOct 26, 20252.0I ordered A medium strawberry dragon fruit refresher with green tea and I had asked for no ice. I was told if they give no ice they would have to charge me for a large because they were using.” More “ Product to make the medium. This is ridiculous that you’re actually charging customers for ice. If you’re charging more with no ice, that means you’re technically charging a medium for ice and then giving less product so I’m definitely not getting a medium therefore getting a small so you’re now charging medium price for a small drink. Employees and service here are not good in any event. I don’t think I’ll be returning to this location. They always hand out the wrong order and then forget what you ordered and give you things that are not yours.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Cromwell, CT?
Dunkin' in Cromwell, CT is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special seasonal drinks are available during the holiday season at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead or use a mobile app at this Dunkin' to skip the line?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience or use the drive-thru.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' welcome families and provide Wi-Fi?
Yes, it welcomes families, including children, and offers free Wi-Fi.
Are there other donut shops near Dunkin' in Cromwell?
Yes, Rivers Edge Donuts is a nearby donut shop where customers can explore more donut options.
What outdoor activities are near Dunkin' in Cromwell?
Customers can enjoy outdoor activities at the Mattabesset River Canoe Kayak Trail, a nearby park and river for active life pursuits.
What other fast food restaurants can I find near Dunkin' in Cromwell?
Nearby fast food options include Taco Bell, McDonald's, and Party Pizza for a variety of quick meal choices.
How can I contact this Dunkin' location for orders or inquiries?
You can contact Dunkin' at +1 860-613-2420 or visit their website for more information.