Dunkin'

4.1
355 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Coventry, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3516 Main St, Coventry, CT
06238, United States

Hours

Reviews

4.1
355 reviews
5 stars
202
4 stars
69
3 stars
33
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and mistakes in orders.

Order Accuracy

Many customers frequently receive incorrect orders, leading to frustration and disappointment.

Cleanliness

The store is generally reported as clean, with well-maintained facilities and bathrooms.

Speed of Service

Drive-thru service is often noted for its efficiency, though some customers experience long waits during busy times.

Product Quality

While some customers enjoy the food and drinks, others report issues with stale or poorly made items.
  • WS
    W Soucy
    Nov 1, 2025
    1.0
    Large Iced Coffee, All ice, 5 sips of coffee. Egg sandwich rock hard piece of sausage mystery meat. Cold mush hash browns. Should have went to cumberland farms.
  • AA
    Aiden Altamirano
    Oct 31, 2025
    5.0
    Very nice, excellent service amazing work from Collin Tuohy best dunkin I’ve had this month just In time and fast drive in.
  • BV
    Becky Smith (Animal Rescue Volunteer)
    Sep 18, 2025
    2.0
    It's only 8:20 pm. Lobby's supposed to be open til 9. I was GOING to use the bathroom & then buy something. But I have yet to figure out how to use a bathroom from a drive-thru. So: no bathroom for me = no business for you. I'll try CVS. Or Walgreens. Or Cumberland Farms.
  • NS
    Nick Smith
    Sep 14, 2025
    1.0
    Went to drive through for a drink I order regularly. Noticed it was made wrong and turned around and went inside. I carry myself with respect as I have bad anxiety and dont want to upset other people, especially in the work force. I go to the counter and let the lady know that my drink is made wrong, it’s usually darker and sweeter. A different employee comes up and tries to explain to me that the drink I order every day, isn’t sweet dark or sweet because of the things I put into it. I let her know that I order this drink daily and it’s never been like that. She then proceeded to aggressively make my drink. (which was made correctly the second time) Most of the times we go there, we have some sort of issue with the drinks we order, and we order them correctly as we’ve worked at a Dunkin’ in the past. I don’t know if employees need to be retrained, or if they need to get rid of the drive thru timers, but quality needs to start being addressed and time needs to be a lower priority, especially if drinks and food can’t be made.
  • ME
    Madison Elliott
    Aug 22, 2025
    5.0
    AMAZING customer service! The sweetest staff and other customers are so kind as well! Great service and environment

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Coventry, CT?

Dunkin' in Coventry, CT is open daily from 4:00 AM to 10:00 PM for dine-in and from 4:30 AM to 9:30 PM for delivery services.

What special drinks are available for the holiday season at Dunkin'?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.