Dunkin'

4.0
294 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
221 Willimantic Rd, Columbia, CT
06237, United States

Hours

Reviews

4.0
294 reviews
5 stars
162
4 stars
56
3 stars
31
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, contributing to a negative experience.

Food Quality

Several customers complained about the quality of food and drinks, mentioning stale items and poorly prepared food.

Cleanliness

Feedback indicated that the cleanliness of the location was inconsistent, with some customers noting dirty bathrooms and sticky counters.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service, indicating that experiences can vary significantly.
  • JS
    James Scarchuk
    Nov 15, 2025
    1.0
    After multiple visits ( 5) and orders from inside and through the drive through, not one of the orders were correct . Drinks wrong , food wrong , food missing , had to go back multiple times and got attitude when requesting my order. Highly do not recommend.
  • TT
    tjmorgan1962
    Nov 2, 2025
    5.0
    Great coffee, great service
  • TH
    Tim Hanlon
    Oct 8, 2025
    3.0
    Ask for extra bacon didnt get it. Coffee asked for cream and sugar, no cream.
  • JK
    James Kalkowski
    Sep 30, 2025
    2.0
    I ordered a hot beverage with cream. After leaving, I made my way to interstate 91 before I was able to start drinking it. It was then I found that The cream they used was sour. Nothing I'm going to do about it now for a $3 drink.
  • RN
    Robert Netupski
    Sep 13, 2025
    1.0
    This dunkin' donuts sucks. I drive past it every day to go to a different dunkin' donuts because of how bad it is and just reminded myself again this morning why I don't go here. Skip it guys it sucks trust me

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Columbia, CT?

Dunkin' in Columbia, CT is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sunday.

Does Dunkin' in Columbia offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at the Columbia location.