Dunkin'

4.0
296 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
221 Willimantic Rd, Columbia, CT
06237, United States

Hours

Reviews

4.0
296 reviews
5 stars
162
4 stars
56
3 stars
31
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Feedback indicates a significant number of customers experienced rude or inattentive service from staff.

Coffee Quality

Many reviews mentioned dissatisfaction with the quality and taste of the coffee, with some describing it as undrinkable.

Cleanliness

Several customers noted that the cleanliness of the location, including bathrooms and service areas, was lacking.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during their visits.
  • JB
    Jaren Barth
    Dec 20, 2025
    1.0
    I seem to try this dunkin every few months cuz it’s half a mile from where I live, but every time I get a coffee it tastes like hot sewage water. I’m not bold enough to try their food, but I’ve never had a good coffee here and most of the workers seem to hate their lives
  • BB
    Bill
    Dec 9, 2025
    1.0
    Believe the reviews. I am all for saving the environment, but please put straws in the bag if I order 2 drinks. And read the drink slips. They will tell you exactly how every drink has been modified. It's a printed cheat sheet that will let you know I added this thing called pumpkin flavor to my coffee.
  • JS
    James Scarchuk
    Nov 15, 2025
    1.0
    After multiple visits ( 5) and orders from inside and through the drive through, not one of the orders were correct . Drinks wrong , food wrong , food missing , had to go back multiple times and got attitude when requesting my order. Highly do not recommend.
  • TT
    tjmorgan1962
    Nov 2, 2025
    5.0
    Great coffee, great service
  • TH
    Tim Hanlon
    Oct 8, 2025
    3.0
    Ask for extra bacon didnt get it. Coffee asked for cream and sugar, no cream.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Columbia, CT?

Dunkin' in Columbia, CT is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sunday.

Does Dunkin' in Columbia offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at the Columbia location.