Wendy's

3.7
865 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
348 South Main Street, Colchester, CT
06415, United States

Hours

Reviews

3.7
865 reviews
5 stars
329
4 stars
225
3 stars
144
2 stars
67
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, undercooked, or poorly prepared food, including raw burgers and stale fries.

Service Issues

Many reviews highlighted slow service, incorrect orders, and rude staff, particularly during night shifts.

Cleanliness

The restaurant was frequently described as dirty, with unkempt dining areas and restrooms.

Inconsistent Experience

Customer experiences varied widely, with some praising friendly service and fresh food, while others reported significant issues.
  • TS
    Travis Senechal
    Jan 2, 2026
    1.0
    I was excited to see there was a Wendy's next to my job because I've always liked the food there. After visiting this one im upset I was given a gift card to this chain restaurant. Every time I give them another chance I am let down. I dont write reviews, this may even be my first one written. The fries i got from my last visit were soggy and not even warm. I've been there before where they dont even answer the drive through and I pull up to the window and they act like im the crazy one. The cashiers cant even apply my code from the app! These guys stink foreal!
  • HC
    Helpful Contributor
    Dec 31, 2025
    4.0
    The service was quick after placing my mobile order, which made the visit efficient. The cleanliness of the dining area has improved, though there were no condiments available for guests. I also noticed a highly tattered American flag outside that really needs replacement. Overall, it was a good experience, but a few environmental updates would help bring this location up to a top‑tier standard.
  • LL
    Liam
    Dec 26, 2025
    1.0
    We showed up during a blizzard and they wouldn’t let us in. Made us walk through the drive through and I now have frost bite. We the. Ordered and received a melted frosty, cold fries, and the burger bun was ice cold. This is below a one star review and I wish I could give it less. Do better Wendy’s.
  • DA
    DAVE ARMANDO
    Dec 15, 2025
    1.0
    12- 15 Ordered a Double and got back to work and it was RAW. Now I can't leave again.
  • LS
    Leona Skinner
    Dec 14, 2025
    1.0
    Drive through wasnt open, fries were cold and rubber like and we didnt get any of the sauces that were asked for. Such a waste of money

Frequently Asked Questions About Wendy's

Is 348 South Main Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 348 South Main Street, Colchester, CT?

The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.