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Brand Certified

Wendy's

3.7
(872 reviews)

Business Details

(860) 531-2237

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
348 South Main Street, Colchester, CT
06415, United States

Hours

Reviews

3.7
872 reviews
5 stars
330
4 stars
225
3 stars
144
2 stars
67
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction with the overall food quality.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order inaccuracies.

Cleanliness

Several customers noted that the restaurant, including restrooms and dining areas, was dirty and in need of maintenance.

Inconsistent Experience

Feedback indicated a hit-or-miss experience, with some customers praising quick service and friendly staff, while others reported chaotic and poorly managed visits.
  • TT
    TRKProductions
    5 days ago
    1.0
    I had gone through the Drive Thru off a wim, mainly because I hadn’t had Wendy’s in a while, ordered a Baconator and Spicy Nuggets. The Employees that were there seemed like they would rather be anywhere else and didn’t really care, which was evident when I go to have my burger and not only was it not the one I ordered but the patties were raw. Y’all need to do something about this!!!!!
  • CL
    Cat Lady
    6 days ago
    1.0
    Tried to order from app at 7:30 on my way home. The drive through was full. I completed my order tried to enter my payment and it told me something went wrong several times… so I went inside. There were serval people inside waiting inline. When I entered one gentleman stated he had been waiting a long time. I responded with the app is not working. He stated neither are these people. At that point several employees came out on their phones or looking like they just woke up from a nap.. I understand this is fast food but do your jobs.. this is ridiculous. Won’t come back here again.
  • CC
    CDBZ
    Feb 8, 2026
    1.0
    Found a hair in my chili
  • BN
    bart nicolo
    Jan 31, 2026
    1.0
    Stopped on my way home last night because I was hungry, and really didn't feel like cooking anything. I get home take a bite of my burger and think to myself "man, that's pretty cold, must've been sitting for a while" which is whatever, I don't have high expectations. I pick the burger up to take another bite and realize the reason it was so cold, is because its raw. I hope this is one of the locations they close, in hopes of getting something better to replace it
  • VM
    Vinnie M
    Jan 30, 2026
    1.0
    Bad experience every time I’ve came here Cold sandwiches and fries and melted frosty takes very long on DoorDash and in person. Disgusting Goyslop

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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