Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, undercooked, or poorly prepared food, including raw burgers and stale fries.
Service Issues
Many reviews highlighted slow service, incorrect orders, and rude staff, particularly during night shifts.
Cleanliness
The restaurant was frequently described as dirty, with unkempt dining areas and restrooms.
Inconsistent Experience
Customer experiences varied widely, with some praising friendly service and fresh food, while others reported significant issues.
TS
Travis Senechal
Jan 2, 2026
1.0
I was excited to see there was a Wendy's next to my job because I've always liked the food there. After visiting this one im upset I was given a gift card to this chain restaurant. Every time I give them another chance I am let down. I dont write reviews, this may even be my first one written. The fries i got from my last visit were soggy and not even warm. I've been there before where they dont even answer the drive through and I pull up to the window and they act like im the crazy one. The cashiers cant even apply my code from the app! These guys stink foreal!
HC
Helpful Contributor
Dec 31, 2025
4.0
The service was quick after placing my mobile order, which made the visit efficient. The cleanliness of the dining area has improved, though there were no condiments available for guests. I also noticed a highly tattered American flag outside that really needs replacement. Overall, it was a good experience, but a few environmental updates would help bring this location up to a top‑tier standard.
LL
Liam
Dec 26, 2025
1.0
We showed up during a blizzard and they wouldn’t let us in. Made us walk through the drive through and I now have frost bite. We the. Ordered and received a melted frosty, cold fries, and the burger bun was ice cold. This is below a one star review and I wish I could give it less. Do better Wendy’s.
DA
DAVE ARMANDO
Dec 15, 2025
1.0
12- 15 Ordered a Double and got back to work and it was RAW.
Now I can't leave again.
LS
Leona Skinner
Dec 14, 2025
1.0
Drive through wasnt open, fries were cold and rubber like and we didnt get any of the sauces that were asked for. Such a waste of money
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 348 South Main Street, Colchester, CT?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Is this Wendy's location currently open?
Yes, Wendy's at 348 South Main Street is open and committed to serving quality food every single day.
Does the Wendy's at 348 South Main Street serve breakfast?
Yes, this Wendy's location serves breakfast, including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Wendy's offer delivery and takeout services at this location?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I place an order online or via an app for this Wendy's location?
You can order online at https://order.wendys.com or through the Wendy's mobile app available on the App Store.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
What are some nearby places to Wendy's at 348 South Main Street that customers might visit?
Nearby places include Super Stop & Shop Gas, Stop and Shop grocery store, and McDonald's fast food restaurant, which customers might find convenient for gas, shopping, or additional dining options.
How can nearby gas stations like Citgo and Gibbs Oil benefit a customer visiting Wendy's?
Customers can easily refuel their vehicles at nearby Citgo and Gibbs Oil gas stations before or after visiting Wendy's for a meal, making it a convenient stop for both food and fuel.
What entertainment or shopping options are close to Wendy's for a complete outing experience?
Nearby options include Angelo's Bakery for fresh baked goods and smoothies, Alchemy Studio for beauty services, and Atlantis Fresh Market, a convenience store with breakfast and brunch, providing diverse experiences around your visit to Wendy's.