A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers reported poor customer service experiences, including rude staff and long wait times at checkout.
Pricing
The store is frequently described as overpriced, with customers expressing frustration over high prices compared to competitors.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, although some customers mentioned issues with stock availability.
Staff Engagement
There are mixed reviews regarding staff engagement, with some customers praising helpful employees while others noted a lack of staff presence during busy times.
Product Availability
Customers frequently reported issues with product availability, particularly in key departments like meat and seafood.
JO
Julia Tsaoussis Odell
2 days ago
4.0
Just your regular grocery shop and bottle return place. Generally has everything you need.
AA
Annette Anderson
2 days ago
4.0
I always find what I need.
CB
Christine B
Nov 11, 2025
1.0
All lobster tanks should be banned and this place is no exception.
OP
owen piel
Nov 5, 2025
5.0
You can not only do. You can only shop. Delightful