A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly staff while others report rude attitudes and poor service.
Pricing
Many customers find the prices to be high and often complain about being overpriced compared to other grocery stores.
Product Availability
Several reviews mention issues with stock levels, including being out of common items and poor quality of certain products.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with specific areas like the bathrooms.
Checkout Experience
Customers frequently express frustration with long wait times at checkout, insufficient cashiers, and issues with self-checkout machines.
AL
Alexander Lorentson
1 day ago
1.0
They intentionally sell expired meat and dairy consistently. Multiple occasions, I do not trust them in the slightest
EV
E V
Dec 31, 2025
5.0
The best Stop and Shop around that I've seen. Large selections throughout the store, Well stocked, Clean, Friendly, Great selection of Fresh Fruit and Cheeses, Wonderful flower section. Made an unexpected stop, I don't live in the area, and I'm very disappointed that the 4 in my area, Hartford, doesn't even come close to this Stop and Shop.
NC
Nanci Cone
Nov 28, 2025
4.0
Both stores in colchester and East Hampton are very good. The staff is very helpful and they carry a lot of good items. I live in NYC and the S&S here dont have adequate products/produce and the staff isn't always as attentive. I am proud of the S&S where I grew up. So grateful for these stores!
JO
Julia Tsaoussis Odell
Nov 22, 2025
4.0
Just your regular grocery shop and bottle return place. Generally has everything you need.