Dunkin'

3.6
327 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Colchester, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
440 S Main St, Colchester, CT
06415, United States

Hours

Reviews

3.6
327 reviews
5 stars
126
4 stars
77
3 stars
41
2 stars
24
1 star
59

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders and missing items.

Staff Attitude

Feedback indicates a mix of rude and unprofessional behavior from staff, with some employees providing excellent service.

Management Response

While some customers noted positive interactions with management, others highlighted poor communication and lack of accountability.

Cleanliness

Several reviews mentioned unsanitary conditions and cleanliness issues within the store.

Service Speed

Customers experienced long wait times, both in-store and at the drive-thru, contributing to overall dissatisfaction.
  • KK
    KD
    Nov 1, 2025
    2.0
    This dunkin is too overwhelmed. Mobile ordering, kiosks, counter service, and drive thru is too much for this location. I waited 45 minutes for a mobile order because they were so slammed. Bagel wasn’t really toasted and the coffee was burnt. I wouldn’t recommend this dunkin to anyone. Everyone was running around trying to fulfill orders except one older gentleman in a green sweatshirt that was standing around, distracting his coworkers. It was very frustrating to watch with 10 other people waiting for their food, even his coworkers were irritated with his laziness. The older women working the drive thru told him to stay away from her because she couldn’t maneuver around him most of the time. I don’t know who runs this dunkin but it’s obvious they aren’t running it very well after this experience.
  • ST
    Sam Turker
    Oct 25, 2025
    1.0
    Something changed. God forbid you ask for “light ice”…. They just fill your coffee up with water or completely screw the order up in general.
  • KS
    Kylie Shaughnessy
    Oct 17, 2025
    1.0
    One of the old ladies that works at this Dunkin is always so grumpy. I would not recommend. Don’t like having food thrown at me.
  • JM
    Joe mama
    Oct 5, 2025
    1.0
    I’ve been a long time customer here. Use to go everyday until they started butchering my order daily. Lg ice coffee and a bagel. Bagel is rarely toasted. I stopped going for a while. Tried again today thinking it would be different and I was wrong. SHOCKER! Again got an ice coffee and a bagel with cream cheese. Got home to eat it and there is essentially zero cream cheese on the bagel. Drove back. The young lady at the counter immediately said what’s wrong as I stood in line. Which to me means this is a common problem. She was nice enough. Gave me a refund zero questions even she agreeed that it was wrong. I then spoke to the manager. Younger Hispanic man with glasses. He was also great. He looked at my order and he listened to my issue. He genuinely seemed like he cared which is a step in the right direction. He offered me a new one. I declined. Meanwhile the guy that makes the bagels just death stared me like how dare I complain about a wrong order. He’s the guys with the neck tattoos and face tattoos. I try not to bash restaurants bc I ran one for 12 years and it can be very hard Basically the manga was great and the majority of the staff suck. Management cares but not the employees. Not worth 15$ an hr
  • EL
    Emma Leslie
    Sep 5, 2025
    5.0
    The manager Matthew was so kind to make us new drinks after another location made undrinkable ones! We just asked for some extra coffee milk to try and make them drinkable but without hesitation he asked exactly what we ordered and executed perfectly 🥰 thank you!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Colchester, CT?

Dunkin' in Colchester, CT is open daily from 4:30 AM to 7:00 PM.

Does Dunkin' in Colchester offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.