Dunkin'

3.6
331 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Colchester, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
440 S Main St, Colchester, CT
06415, United States

Hours

Reviews

3.6
331 reviews
5 stars
127
4 stars
77
3 stars
41
2 stars
24
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.

Order Accuracy

Many customers experienced issues with incorrect orders and items being unavailable.

Management Response

While some customers noted positive interactions with management, overall feedback indicated a lack of effective management in addressing staff performance and service quality.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty facilities and unkempt areas.
  • ES
    Elijah Starz
    Dec 29, 2025
    1.0
    So let’s start off I do a mobile order, I pull up in the drive three and I watch a employee throw something at the drive through screen, it breaks, I go up they give me my drink, it’s good, but then the employee tha broke the screen said we have no donuts, and gave me 1 stale munchkin in exchange, awful experience
  • WA
    Will Acevedo
    Dec 23, 2025
    1.0
    Worst service.. they make you wait and take there time .
  • KV
    Kheizy Valentin
    Dec 10, 2025
    1.0
    If I could give negative Star I would
  • KK
    KD
    Nov 1, 2025
    2.0
    This dunkin is too overwhelmed. Mobile ordering, kiosks, counter service, and drive thru is too much for this location. I waited 45 minutes for a mobile order because they were so slammed. Bagel wasn’t really toasted and the coffee was burnt. I wouldn’t recommend this dunkin to anyone. Everyone was running around trying to fulfill orders except one older gentleman in a green sweatshirt that was standing around, distracting his coworkers. It was very frustrating to watch with 10 other people waiting for their food, even his coworkers were irritated with his laziness. The older women working the drive thru told him to stay away from her because she couldn’t maneuver around him most of the time. I don’t know who runs this dunkin but it’s obvious they aren’t running it very well after this experience.
  • ST
    Sam Turker
    Oct 25, 2025
    1.0
    Something changed. God forbid you ask for “light ice”…. They just fill your coffee up with water or completely screw the order up in general.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Colchester, CT?

Dunkin' in Colchester, CT is open daily from 4:30 AM to 7:00 PM.

Does Dunkin' in Colchester offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.