McDonald's

3.5
1212 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
108 W Main St, Clinton, CT
06413, United States

Hours

Reviews

3.5
1,212 reviews
5 stars
444
4 stars
265
3 stars
194
2 stars
95
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others highlighted dirty bathrooms and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Staff Competence

Several reviews mentioned language barriers and a lack of understanding among staff, impacting the overall service experience.
  • DK
    Dena K
    Dec 31, 2025
    5.0
    I went to the drive thru New Year’s Eve at 2:00 in the afternoon and it was extremely busy! They asked me to pull along the side which I did and there was another vehicle there also waiting. Within a few minutes there were 4 vehicles waiting in that small area (which would have been fine if the first vehicle pulled in correctly) the gentleman that was running the food out literally was running his tail off! They did a great job expediting the food as quickly as they could! Props to all of the workers there today working their butts off! You all did a great job!
  • CW
    Carol Walter
    Dec 18, 2025
    1.0
    Miserable experience with the app
  • KC
    Kyla Carrasquillo
    Dec 4, 2025
    1.0
    Service was absolutely horrible. Waited in the parking lot for at least 10 minutes for the food come out and to be missing more than one item. No sauce either. I went inside only to be ignored at the counter for another 10 minutes. Not to mention I was standing there and there was employee sitting right there in the booths just on his phone.maybe he was on his break but if you see a customer waiting like that you could come to the counter and then go back to what you were doing. While waiting it was FREEZING in the lobby and there was a baby. I understand it gets hot in the kitchen but it was like the heat was off. When someone finally did help me, he gave me the drink that was forgotten originally and didn’t give me a straw for it. I would think if you’re serving me a drink you’d give me a straw…. I have no problem waiting but to get the order wrong, have it corrected, and have it be wrong STILL, STILL missing items is obscene. This whole location needs to be retrained or replaced.
  • RS
    Rebecca Scott
    Dec 2, 2025
    2.0
    Asked what came on a sandwich… couldn’t tell me.. just asked no mayo… got mayo. Ordered a kids meal, didn’t get anything but the nuggets, no fries, no toy almost no drink… at the window asked for the drink of the kids meal, milk, first tried giving a shake. He didn’t understand then got the manager, they handed me an apple juice… it was definitely a language barrier but how can you not have someone else around for these situations…
  • LG
    Life’s Good
    Nov 19, 2025
    1.0
    Total Disaster Threw my food in the garbage

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's located at 108 W Main St, Clinton, CT?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery services daily from 6:00 AM to 1:00 AM.