A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
The store is generally reported as clean and well-organized, although some reviews mention issues with dirty bathrooms and poor stock conditions.
Customer Service
Customer service experiences vary widely; while some employees are praised for being friendly and helpful, others are criticized for being rude and unwelcoming.
Product Quality
Customers appreciate the variety and availability of products, but there are significant complaints about expired or spoiled items, particularly in the produce and frozen sections.
Pricing
Many customers find the prices to be high compared to competitors, leading to dissatisfaction regarding value for money.
Checkout Experience
There are frequent complaints about long wait times at checkout, particularly with self-service stations and a lack of available cashiers.
CG
CARISSA GALGANO
Jan 27, 2026
5.0
Clean, well stocked, friendly staff. Their peapod pickup is pretty good!
RR
ronald rigsbee
Jan 20, 2026
5.0
Has Spanish products
AA
Alex
Jan 3, 2026
2.0
The store has good products at good prices, and the check out people in the self-serve area are friendly and pleasant to deal with. However, on top this, this store has developed a culture of surveillance and uncivil suspicion that rivals an East German workplace in 1973. Parts of their work force shadow people, jump to conclusions, and may bark out "security alert" on the store's PA system without real cause. Their inner secret police suspect theft long before anyone has avoided paying for anything. (I am not the first person to point this out). It's not rational, not friendly, and, most significantly, utterly un-necessary. They avoid many simpler ways of ascertaining that a customer is within the law: like calmly watching them pay for their stuff and getting a receipt instead of a) wasting a lot of energy jumping to conclusions b) insulting and alienating regular customers with this hokum. This is sadly unique in my experience of grocery shopping nationwide and abroad.
JD
Jake Dulin
Dec 23, 2025
3.0
Big Y has parking spaces reserved for customers with children. Stop & Shop does not. This would be an easy improvement that would make a big difference.
MO
Margaret Orsini
Oct 9, 2025
1.0
I just went here yesterday. The place kind of stinks as in it smells bad! And to make matters worse some weirdo employee at the self checkout was peeking at me and my spouse at the self checkout! They were trying to be sneaky by hiding behind a shelf but I saw them! Your staff is weird!
What are the store hours for Stop & Shop on weekdays?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Friday.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
Where is Stop & Shop located?
Stop & Shop is located at 275 Highland Avenue, Cheshire, CT 06410, USA.
What loyalty program does Stop & Shop offer and what benefits does it include?
Stop & Shop offers the GO Rewards loyalty program which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online for delivery or pickup at Stop & Shop?
Yes, customers can shop online and choose between delivery or in-store pickup at Stop & Shop.
What health-related services are available at Stop & Shop?
Stop & Shop provides flu vaccination services as part of its available offerings.
What financial services can I find near Stop & Shop?
Nearby financial services include Western Union for currency exchange and People's United Bank for banking needs.
Are there any convenient entertainment options near Stop & Shop?
Yes, Redbox kiosks nearby offer video and video game rentals which customers can use before or after shopping.
Where can I exchange propane cylinders near Stop & Shop?
You can exchange propane cylinders at Blue Rhino Propane Exchange located near Stop & Shop.
What is the contact number for Stop & Shop in Cheshire, CT?
You can reach Stop & Shop at +1 203-272-3628.
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