Stop & Shop

4.1
634 reviews
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Business Details

275 Highland Avenue, Cheshire, CT
06410, United States
(203) 272-3628
https://stores.stopandshop.com/ct/cheshire/275-highland-avenue
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About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
275 Highland Avenue, Cheshire, CT
06410, United States

Hours

Reviews

4.1
634 reviews
5 stars
323
4 stars
173
3 stars
71
2 stars
26
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported unwelcoming and rude staff, with several incidents of poor treatment at checkout and self-service areas.

Cleanliness

While some reviews praised the cleanliness and organization of the store, others reported dirty conditions, particularly in bathrooms and with food items.

Product Quality

Customers expressed concerns about the quality of perishable items, including spoiled produce and frozen goods, leading to dissatisfaction.

Pricing

The store was frequently noted as being expensive, with complaints about high prices compared to competitors.

Staff Helpfulness

Despite negative experiences, some customers highlighted positive interactions with helpful staff members who went above and beyond.
  • MO
    Margaret Orsini
    Oct 9, 2025
    1.0
    I just went here yesterday. The place kind of stinks as in it smells bad! And to make matters worse some weirdo employee at the self checkout was peeking at me and my spouse at the self checkout! They were trying to be sneaky by hiding behind a shelf but I saw them! Your staff is weird!
  • BO
    Bill Alves (Omniiiii)
    Sep 13, 2025
    1.0
    Its a shame that every frozen item is ever buy from here either has so much freezer frost, or the popsicle/ice cream have melted and refrozen multiple times.
  • JG
    JeongIn Gug
    Aug 28, 2025
    2.0
    I have visited this store three times this month since it is the closest grocery store to us. However, I find that the staff is often unwelcoming and rude when I need assistance. I would prefer to drive 10 to 15 minutes to shop at a better store with friendly and respectful employees. I still give two stars only because I bought what I needed.
  • AB
    Ashley Becker
    Jun 30, 2025
    1.0
    I am in disbelief on how disrespectful the employees here. The self check out lady with very short hair and glasses came up to me and just stared at me for until I asked her how I could help her. She then proceeded to yell at me that the self check out lane was close when it said the lane was open. She could have just asked me to go to a different lane but instead asked me if I knew how to read and lifted the sign and said clearly it says closed. At that point I had just left because there was no reason for her to speak to me like that. Off to ShopRite or Big Y I go because the employees here are very rude.
  • JJ
    jabkynd
    Jun 28, 2025
    4.0
    A clean stove and good employees
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Frequently Asked Questions About Stop & Shop

What are the store hours for Stop & Shop on weekdays?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Friday.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.