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McDonald's

3.5
(250 reviews)

Business Details

850 S Main St, Cheshire, CT
06410, United States
(203) 272-9002
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
850 S Main St, Cheshire, CT
06410, United States

Hours

Reviews

3.5
250 reviews
5 stars
101
4 stars
51
3 stars
27
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Several customers complained about the quality of food, mentioning cold or greasy items and unsatisfactory preparation.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others experienced issues with the dining area.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported unprofessional behavior.
  • TM
    Timothy Miller
    2 days ago
    5.0
    I normally don’t review McDonalds because I take my 9yo granddaughter there all the time and let’s face it, they’re more or less all the same, except this one stands out for its staff who treated us like family (I know, it sounds corny, but it’s true.) and secondly, the place is uber clean. The only reason for the four stars on food is due to them not having cherry Slurpees or hot fudge sundaes in stock. Other than that, a great experience.
  • JE
    Jess Evans
    Jan 29, 2026
    1.0
    Just got ignored by three employees with no one else in the store.
  • IR
    IVERSON ༒RAMIREZ༒
    Jan 13, 2026
    1.0
    Que fea conducta tiene los empleados
  • JM
    Jason Meier
    Jan 1, 2026
    2.0
    The staff are friendly enough but don’t seem to be the best at cooking. They burnt the bun of my mcchicken sandwich to a crisp.
  • MA
    Matthew Allen
    Dec 13, 2025
    1.0
    Ordered McDelivery and was happy just to have the food delivered (last time I got McDelivery none of my food came). However, NONE of the sauces we ordered were included. Ordered for a group and got 40 Nuggets ($20 before tax) and no sauce. Hard to eat nuggets without sauce. Not to mention it’s a fee for extra sauces. Tried calling but didn’t seem like they cared. It’s pulling teeth trying to get customer service to help as McDonalds points the finger at DoorDash and DoorDash points the finger at McDonalds. A headache all around. 1 Star is generous. Buyers beware.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Cheshire, CT?

McDonald's in Cheshire, CT is open daily from 5:00 AM to midnight.

Does the McDonald's location at 850 S Main St offer drive-thru service?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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